Communications Officer

Hertfordshire; Stevenage; Hybrid; GBP 36,000 - 39,000; Full time

Job summary

Hertfordshire County Council is seeking a Communications Officer to join the Corporate Communications team in Stevenage. The role focuses on creating engaging content, developing stories and coordinating communications across digital, print and media to inform, engage and inspire residents.

You will work with colleagues across media, campaigns, digital and internal communications, building relationships with stakeholders while contributing to the council's priorities and reputation.

Qualifications

• Experience creating engaging, accessible content for diverse audiences and channels.
• Experience identifying and developing stories and case studies.
• Strong written and verbal communication; ability to tailor messages for different audiences.

Responsibilities

• Create and publish engaging content across digital, print and media channels.
• Develop and communicate information that matters to residents, partners and stakeholders.
• Identify stories and build a library of case studies to support campaigns.
• Support planning and delivery of communications activities to deadlines.

Skills

Content creation

Story development

Stakeholder engagement

Multichannel communication

Campaign analytics

Education

Relevant qualification in communications, public relations, marketing, journalism or related discipline

Job description

The following content displays a map of the jobs location - Stevenage Campus

£35,570 progressing to £38,510 per annum

Working Hours:

37.0

Location:

Closing Date:

09/11/2026

Job Category:

Media, Marketing & Communications

Region / Division:

Job Introduction

Job Title:Communications Officer
Starting Salary: £35,570 - £38,510per annum (pro rata for part time)
Hours:37
Location:Stevenage, Hybrid - countywide travel
Contract Type:Permanent
Directorate:Resources

About the team

The Corporate Communications team helps Hertfordshire County Council communicate clearly, consistently and effectively with colleagues, residents, partners and stakeholders. We support services across the organisation to engage audiences, manage reputation and tell the stories that showcase the difference we make to communities across Hertfordshire.

You’ll join a collaborative and supportive team of communications professionals, working alongside colleagues across media, campaigns, digital and internal communications. Together, we deliver strategic communications that inform, engage and inspire.

About the role

If you’re creative, curious and keen to make a real difference, this is a great opportunity to develop your communications career while helping us shape how residents understand and engage with council services. You’ll be encouraged to get out into our communities, uncover great stories, create engaging content and help communicate information that matters to people's everyday lives. In return, you’ll gain experience across a wide range of communications disciplines, build valuable skills and play an important role in showcasing the positive impact Hertfordshire County Council has on communities across the county.

About you

• Experience of creating engaging, accessible content tailored to different audiences and communication channels.
• Experience of identifying and developing stories and case studies
• Strong written and verbal communication skills, with the ability to write clearly in plain English and adapt messages for different audiences.
• Experience of building and maintaining effective relationships.
• Ability to manage multiple projects, monitor progress and deliver communications activity to agreed deadlines.
• Demonstrable experience of developing and delivering communications activity across a range of channels, including digital, print and media.
• Proven ability to gather, analyse and interpret information, audience insight and performance data to inform communications plans and campaigns.
• Awareness of the media landscape, news agenda and the role of communications in supporting organisational priorities.
• Experience of evaluating communications activity and using insights to improve future performance.
• Experience of working in local government, the public sector or a large, complex organisation.
• Knowledge of media relations and responding to media enquiries.

Qualifications

• Relevant qualification in communications, public relations, marketing, journalism or a related discipline, or equivalent relevant experience.

Other Requirements

• Ability to travel across Hertfordshire to attend events, gather content and build relationships with stakeholders and communities as required.
• You will be required to be part of an on-call out of hours rota. You will be on-call roughly once a quarter and will be paid. Full training will be provided.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 9. Please locate the job profile here:

To avoid disappointment, we encourage early applications as this vacancy may close before the stated closing date.

Additional information

We are changing

Hertfordshire County Councilis undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident

We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.