Communications Officer

plymouthcommunityhomes; Plymouth; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A large social housing association in Plymouth seeks a Communications Support professional to provide effective communications guidance and manage PR on a daily basis. This role requires creativity and the ability to work under pressure to deliver impactful communications. Ideal candidates should have solid experience in communications and public relations, focusing on crisis management and media relations. Flexible working options and attractive benefits are offered.

Benefits

Flexible working opportunities

Excellent pension scheme

Free onsite gym

Annual leave of 25 days

Employee Assistance programme

Cycle to Work scheme

Fun workplace activities

Qualifications

• Proven experience in communications, public relations, or journalism.
• High level of creativity and confidence in managing competing demands.
• Experience in managing crisis communications effectively.

Responsibilities

• Provide effective communications support to PCH.
• Manage proactive and reactive PR on a daily basis.
• Deliver two-way communications to internal and external audiences.

Skills

Experience in communications

Crisis communications management

Media relations

Creativity

Ability to work under pressure

Job description

About the role

In this varied and demanding role, you will provide effective communications support to PCH, reporting to the Communications Manager and managing proactive and reactive PR on a daily basis.

You’ll need to deliver effective two‑way communications to a range of internal and external audiences using a variety of channels, and using your creativity to stand out from the crowd.

The successful candidate will need to be able to work under pressure, manage competing demands and meet tight deadlines, and be confident making informed decisions on communications issues which could have a significant impact on the business.

Our ideal candidate for this role is someone who :

• Has demonstrable experience of working in communications, public relations or journalism
• Is highly creative, confident, and comfortable working under pressure and managing competing demands
• Has experience of effectively managing crisis communications, media relations and ensuring well‑planned and targeted communications activity

About Plymouth Community Homes

We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we’re aiming to grow, to provide more people with high‑quality, affordable homes to rent and buy.

With a great workforce and a focus on people, we deliver good quality, well‑managed and well‑maintained homes.

What we can offer you

• Flexible working opportunities including flexi‑time and hybrid working
• Excellent pension scheme with a high level of employer contributions
• Free, fully equipped onsite gym and changing facilities.
• The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
• Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
• Free Employee Assistance programme, including free counselling
• Free annual flu vaccination
• Cycle to Work scheme
• The opportunity to work in a beautiful and vibrant part of the Southwest
• We support digital working with modern devices / smart phones
• It’s fun to work here – we have dress‑down Fridays, company quizzes, and lots of charity events throughout the year
• Our modern and spacious offices are right on a bus route, and just three miles from the city centre
• We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co‑op, Starbucks and Tim Hortons

We will not accept unsolicited applications or contact from recruitment agencies for this role.

To Apply

If you are interested in this fantastic opportunity, please select Apply and upload your CV and Supporting Statement combined into a single document.

For an informal discussion about this role, please contact Mary O’Leary, Head of Communications, Marketing & External Affairs, at [e-mail].

This post is not suitable for job share.

Shortlisting Date: 28th January 2026

Interview Date: WK of 4th February 2026

If you are an apprentice, please ensure that you make the Talent Management & Staff Development team aware that you intend to apply for this position.

We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.

Living and Working in Plymouth