Communications & Marketing Officer

National Trust; Cheltenham; On-site; GBP 11,000; Part time

Job summary

A leading conservation organization in the United Kingdom is seeking a part-time Communications and Marketing Officer. This role involves delivering marketing strategies to promote various properties and engaging new audiences through creative content. The ideal candidate will have strong digital marketing and social media skills, alongside a commitment to customer service. Opportunities for collaboration across unique properties are available, contributing to the Trust’s mission of conservation and community engagement.

Benefits

Substantial pension scheme

Free entry to National Trust places

Flexible working

Employee assistance programme

Holiday allowance up to 32 days

Qualifications

• Familiar and confident with various marketing techniques, including digital and social media.
• Experienced in writing and speaking clearly.
• Someone who puts people first, and understands why great customer service matters.

Responsibilities

• Deliver the annual communication plan created by the Senior Communications and Marketing Manager.
• Create content for web pages and manage social media accounts.
• Write and distribute press releases and promotional materials.

Skills

Digital marketing

Social media management

Clear communication

Customer service orientation

IT proficiency

Tools

Microsoft Office

Job description

Important notice

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

As a Communications and Marketing Officer for the Gloucester Group of properties which include Hidcote, Snowshill Manor and Garden, Chedworth Roman Villa, Newark Park and Westbury Court Garden, you'll be responsible for letting people know about these places, and how they can visit.

People who work for the National Trust are as varied as all the places we care for. That's why we look for staff from all, with a variety of skills and abilities, to help the Trust’s cause.

Salary: £10,717.20 pro rata (FTE £26,793 per annum)

Contract: Permanent

Hours/working pattern: Part-time, 15 hours per week

What it's like to work here

Each property in the Gloucestershire Group is unique and you will have the opportunity to get to know each site and work with the individual teams, particularly those colleagues who manage Visitor Experience. You will be based at Chedworth Roman Villa and managed by the Property Operations Manager at Chedworth. You will work alongside the Senior Marketing and Communications Officer based at Hidcote. There is a strong sense of community at each property and you will find a culture of collaboration and support across the Group.

What you'll be doing

You will be working with the Senior Communications and Marketing Manager who will create an annual plan for each property. Your role will be the delivery of that plan. We have some ambitious targets that you’ll be aiming at, including reaching new and diverse audiences, so there’s room for creativity and fresh ideas.

Your day-to-day work may cover things like creating new content on our web pages, and making sure that existing information remains relevant and accurate, running social media accounts, creating promotional materials and writing and distributing press releases.

You’ll be working closely with your colleagues across the Portfolio and the Trust's regional advisers, making sure that we’re sharing the best stories we can, with a focus on spreading the word about places to visit and letting people know about the Trust’s conservation work.

Who we're looking for

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

• familiar and confident with various marketing techniques, including digital and social media
• experienced in writing and speaking clearly
• someone who puts people first, and understands why great customer service matters
• skilled in working with IT (including Microsoft Office)good at solving problems, and able to work on your own initiative

Additional criteria for all other applicants:

• good digital and social media skills
• well organized and able to manage multiple priorities and varying pressures to meet measurable targets and deadlines
• experience with supervising and motivating volunteer

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places