Communications Coordinator

Newcastle University; Newcastle; On-site; GBP 32,000; Full time

Job summary

A leading higher education institution in the UK is looking for a motivated individual to assist the Communications Manager in delivering exceptional content across various channels. You will engage with diverse audiences, support multiple communications activities, and contribute to the success of the Faculty of Humanities and Social Sciences. Strong copywriting and communication skills are essential for this role, along with the ability to manage information and work collaboratively.

Benefits

Generous holiday package

Pension schemes

Health and wellbeing initiatives

Qualifications

• Excellent copywriting, editing, and proofreading skills.
• Experience in creating engaging content for both digital and print.
• Strong interpersonal, team-working, and communication skills.

Responsibilities

• Assist with communications plans for faculty news and events.
• Support communications activities and respond to inquiries.
• Prepare monitoring and evaluation reports on communications.

Skills

Copywriting

Editing

Communication skills

Time management

MS Office

Numeracy skills

Creative problem solving

Education

Grades A-C in English Language and Mathematics at GCSE

Degree or equivalent qualification

Job description

Salary:

£27,319 to £29,588 with progression to £31,236 per annum

Newcastle University

is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 12 December 2025

The Role

Are you creative and highly motivated to deliver exceptional content to different audiences across multiple channels? If so, this could be the role for you.

You will assist the Communications Manager in the Faculty of Humanities and Social Sciences with all aspects of communications activity and campaigns aimed at achieving Faculty objectives.

The Faculty of Humanities and Social Sciences (HaSS) is an exciting, multidisciplinary faculty structured around ten academic schools. The Faculty has a significant and diverse student population, with around 700 academic and research staff and 230 support staff across its range of disciplinary areas.

To apply, please complete an online application and upload a CV and cover letter. Your cover letter should outline how you meet the essential criteria of the role and evidence this with examples.

For more information about the role or to have an informal confidential chat you can contact [e-mail]

Key Accountabilities

• Assist with development and implementation of communications plans for identified target audiences, to keep them informed and engaged with Faculty news and events.
• Support a wide range of duties relating to communications activities, including: Responding to enquiries, in collaboration with relevant Academic School, Faculty and University colleagues and teams, Contributing to, and coordinating dissemination of information such as Faculty newsletters, Intranet pages and Events listings.
• Provide support for Faculty events and activities, delivered by colleagues in Academic Schools and the Faculty.
• Prepare monitoring and evaluation reports to track effectiveness and impact of messages using appropriate tracking tools and data.
• Collate and track existing and future content opportunities and assist with prioritisation of release.
• Provide support to ensure that information provided is high quality and accurate, including: Assisting with the development of annual plans, in line with University and Faculty requirements, Assisting with the development of messaging and content to be used across multiple communications channels.
• Develop editorial and content creation skills across different platforms and channels including email, web and content management systems (e.g. HubSpot). This will include sourcing, resizing and uploading appropriate images.
• Support activities delivered by the wider Communications and Student Recruitment Marketing team by assisting with logistical and administrative tasks as required.
• Undertake any other duties appropriate to the grade as requested by the Faculty Communications Manager and/or Head of Communications and Student Recruitment Marketing.

Priorities and responsibilities may shift from time to time as the Faculty, Schools and the University respond to challenges and changes in the higher education sector. You will be required to be flexible and adapt.

The Person

Knowledge, Skills and Experience

• Excellent copywriting, editing and proof-reading skills and experience of creating engaging and accessible content/copy for both digital and print channels.
• Excellent interpersonal, team-working and communication skills with the ability to develop and maintain productive working relationships with key stakeholders.
• Ability to manage large amounts of information and pay attention to detail.
• Excellent IT skills, including experience of MS Office packages.
• Excellent planning, organisational and time management skills, with the ability to work independently, prioritise workload, work under pressure and manage multiple deadlines.
• Sound numeracy skills, with the ability to compile, interpret and report on communications performance using relevant analytics tools.
• Proven ability to use initiative, adopt a creative approach to problem solving, and exercise judgement to consult on and refer issues appropriately.
• Willingness and availability to work occasional unsocial hours (evenings and weekends) when required.

Qualifications

• Grades A-C in English Language and Mathematics at GCSE (or vocational qualifications or equivalent) plus demonstrable work experience in a relevant role and/or comparable setting.
• Degree or equivalent level qualification. (Desirable)

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe.

Requisition ID: 28883