Communications and Operations Coordinator for Education Setting

Colville Search Limited; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

An educational support organization in Greater London is seeking a hands-on administrator to provide essential client support, manage reception duties, and assist with outreach communications. The role requires excellent communication, organizational skills, and the ability to multitask effectively in a busy environment. Ideal candidates will have a customer-service orientation, enhanced DBS certification, and be Paediatric First Aid trained. This varied role offers a chance to make a significant impact on the educational setting's efficiency and client happiness.

Qualifications

• Excellent communication skills essential for client interaction.
• Organizational skills required for multitasking duties.
• Ability to maintain a calm demeanor in pressure situations.

Responsibilities

• Provide reception and admin support for students and clients.
• Assist with outreach campaigns and community engagement.
• Maintain accurate student and staff records.

Skills

Excellent communication and interpersonal skills

Highly organised with first-class multitasking abilities

Friendly, approachable, and customer-service oriented

Can do attitude

Education

Enhanced DBS certification

Paediatric First Aid trained

Job description

We are seeking a hands‑on administrator. The role is very varied and you will be at the heart of the setting, perfect for someone who loves being the glue that holds everything together! You will provide essential administrative and client support, working closely with the Creative Director to keep everything running smoothly and clients happy. The role requires someone who is calm under pressure, friendly, detail oriented, and able to juggle multiple priorities in a busy education setting.

Key Responsibilities

• Reception & Admin Support: Greet and assist students, parents and clients, using bio‑metrics facial scan. Support student attendance tracking and follow‑up procedures.
• Answer calls within a friendly and professional manner and be comfortable discussing the courses on offer.
• Manage the reception area to ensure it is tidy and welcoming.
• Schedule appointments, meetings, and maintain shared calendars.
• Handle incoming/outgoing mail and deliveries.
• Support general office administration (filing, supplies, data entry, etc.).

Outreach/Communications

• Assist with social media posts, newsletters, and community announcements.
• Help coordinate outreach campaigns, events, or workshops.
• Maintain contact lists and databases.
• Gather feedback and help improve community engagement.

Assistant Duties

• Maintain accurate student and staff records. Prepare meeting notes, reports, and presentations.
• Perform other duties as required to support team operations.
• Assist with basic accounts, including invoice processing, receipts, and expense reconciliation.

Skills & Qualifications

Essential

• Excellent communication and interpersonal skills.
• Highly organised with first‑class multitasking abilities.
• Can do attitude.
• Friendly, approachable, and customer‑service oriented.
• Enhanced DBS certification.
• Paediatric First Aid trained.

Desirable

• Experience in outreach, marketing, or community engagement.
• Prior experience in reception, administration, or assistant roles within an education setting.