Communications and Engagement Officer

London Borough of Sutton; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in the City of London is seeking a communications professional to join their team. This role involves creating and delivering diverse content aimed at residents and businesses, evaluating communication effectiveness, and working collaboratively with team members. Candidates should have strong strategic communication skills and experience in a public sector environment. Opportunities for professional growth are provided.

Qualifications

• Experience of working within a complex, political environment.
• Ability to create tailored content for different channels.
• Willingness to learn and take a proactive approach.

Responsibilities

• Plan, develop, and deliver content for various audiences.
• Evaluate the effectiveness of communication campaigns.
• Design materials for communications using relevant tools.

Skills

Strategic communication

Content creation

Organizational skills

Ability to prioritize

Experience in public sector

Tools

Canva

Adobe

Content management systems

Job description

About the Role and our Ideal Candidate

You’ll play an important role in our busy and supportive team, helping to ensure the Council speaks with one voice, seeks out and listens to all opinions and concerns of local residents, businesses and partners, delivers on its commitments and responds honestly.

You’ll work with team members to plan, develop, deliver and evaluate content for different audiences across a range of service areas.

No two days are the same! Over the course of each week, you'll likely be:

• Pitching content ideas to the team
• Meeting businesses, residents and staff to create and edit video, photography and written content
• Designing materials using tools such as Canva or Adobe
• Writing accessible communications for webpages, social media, newsletters and print
• Using content management systems and tools to update web pages, schedule social media and build e-newsletters
• Evaluating the impact and effectiveness of campaigns.

We are looking for someone who can take a strategic approach to communicating with residents and has the skills to tailor content for different channels and audiences. This person should have some experience of working within a complex, political environment with a practical understanding of the challenges facing the public sector.

There are so many opportunities for us to tell Sutton’s story, but with conflicting demands, we need someone who is organised, who can prioritise, and who can spot and capture great content. The role therefore requires the ability to work from the office and/or be out in the borough capturing content at least two days a week.

Communications is always evolving, so when it comes to technical skills, training and support will be provided. What is most important is a positive, proactive approach and willingness to learn.

About Us

This role within Sutton Council’s Communications, Engagement and Public Affairs Team will give you the knowledge, skills and experience needed to grow your career in local government communications, while making a real difference to people’s lives.

The Team works across a very wide range of service areas and no two days are the same. This is a great opportunity to build on your communications across a wide range of areas, including:

• Campaigns
• Internal communications
• Digital communications
• Consultation, engagement and participation
• Media relations
• Marketing
• Leadership office
• Public affairs