Communications and Engagement Manager

VoCoVo; England; On-site; GBP 45,000 - 55,000; Full time

Job summary

An innovative communication solutions provider in the UK is seeking a Communications and Engagement Manager to enhance connections and engagement among employees. The successful candidate will lead internal communications, ensuring clarity and consistency while also fostering a culture of feedback and interaction. Candidates should have experience in internal communications or PR, strong strategic thinking abilities, and excellent written and verbal skills. The role offers a competitive salary package and a commitment to diversity and inclusion.

Benefits

25 Days Holiday

Private Medical Insurance

Life Assurance

Sick Pay

Cycle2Work Scheme

Training & development opportunities

Enhanced Maternity & Paternity package

Qualifications

• Experience in internal communications, employee engagement or PR, ideally within a technology-led business.
• Strong strategic thinking with the ability to turn insight into clear, engaging communication.
• Excellent written and verbal communication skills with a natural eye for storytelling.

Responsibilities

• Shape and deliver a people-centred internal communications approach.
• Partner with senior leaders to ensure communication is clear and consistent.
• Create engaging communications that bring teams together.

Skills

Internal communications

Employee engagement

Public relations

Strategic thinking

Written communication

Verbal communication

Project management

Coaching others

Job description

VoCoVo specialises in innovative communication solutions tailored for businesses particularly within the retail sector. Our flagship products are designed to create a connected store experience facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You’ve probably already seen us in action, being trusted by Tesco, Asda, Dunelm and Iceland just to name a few.

With over 250,000 users across more than 10,000 locations in 21 countries and recognition as one of the top 100 best small‑to‑medium sized businesses to work for, join us on our journey!

Please note to apply for this position you must be based in the UK and have the legal right to work in the UK.

Role Overview

We’re looking for a Communications and Engagement Manager to help us evolve how we connect with, inspire and engage our people at VoCoVo. This role is about more than sharing updates; it’s about creating moments that spark connection, encourage conversation and help people feel informed, involved and valued.

You’ll take a thoughtful look at how we communicate today using insight and feedback to shape a forward‑looking people‑centred approach. Working closely with the People Team and senior leaders, you’ll help bring our culture to life through clear authentic communication that supports both our values and our business goals.

What we’re looking for

• Experience in internal communications, employee engagement or PR, ideally within a growing or technology‑led business.

• Strong strategic thinking with the ability to turn insight into clear, engaging communication.

• Excellent written and verbal communication skills with a natural eye for storytelling and tone.

• A creative, people‑centred problem solver who cares about connection and culture.

• Proven experience improving employee engagement and bringing teams together.

• Comfortable coaching or supporting others to build confidence in communication.

• Organised and proactive with strong project management skills and the ability to juggle priorities.

• Nice‑to‑Have Skills –

• Experience partnering with senior leaders on communication or engagement initiatives.

• Familiarity with engagement analytics and collaboration tools.

What you’ll do

• Shape and deliver a people‑centred internal communications and engagement approach that supports our values and business priorities.

• Partner with senior leaders, the People Team, Marketing and Talent to ensure communication is clear, consistent and authentic.

• Create engaging communications and campaigns that inform, inspire and bring teams together.

• Act as a culture and brand guardian across internal channels and messaging.

• Build space for two‑way conversation through feedback listening sessions and Q&A.

• Coach and support leaders and teams to communicate with clarity, empathy and impact.

• Support key projects, change initiatives and moments that matter across VoCoVo.

• Own and evolve internal channels using insight and data to continuously improve engagement.

Salary

Salary range: 45,000 – 55,000 per year.

Benefits

• 25 Days Holiday, Bank Holidays (increases with years of service).

• Option to buy or sell 5 days holiday each year.

• Sick Pay – 8 weeks full pay, 4 weeks half pay.

• Life Assurance – (4 times basic pay).

• Private Medical Insurance.

• Employee Assistance Programmes (EAP).

• Cycle2Work Scheme.

• Electric car green salary sacrifice scheme.

• Enhanced Maternity & Paternity package.

• Child Care Scheme.

• Training & development opportunities.

• Company organised events.

• Pension (Royal London Group) – 5% employer contribution matched.

• Apple MacBook Wireless, Magic Mouse and Keyboard, monitor and headphones.

Diversity and Inclusion

At VoCoVo we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation and collaboration ensuring all team members can flourish. Join us in shaping the future together.

We are also committed to ensuring an inclusive recruitment process so please let us know if you need any reasonable adjustments at any stage.

Company Values

Embracing VoCoVo’s VOICE Values is important to us shaping our collaborative and innovative culture.
• VALUED – Our Colleagues, Customers and Stakeholders are valued; treated with respect, empathy and operate with honesty and integrity.
• ONE TEAM – Collaboration of all for VoCoVo’s happiness and success.
• INNOVATION – Our products are constantly evolving to tackle the pain points of retailers across the globe.
• CUSTOMER FOCUSED – Our customers love VoCoVo at every level; every interaction with us is frictionless and we are integral to their operations.
• EMPOWERED – Our people are empowered to do the right thing and make decisions without loads of red tape.

Key Skills

• Business Development
• Employee Orientation
• Public Health
• Account Management
• VersionOne
• Conflict Management
• Project Management
• Relationship Management
• Team Management
• Customer relationship management
• Human Resources
• Public Speaking

Employment Type : Full Time
Experience : years
Vacancy : 1
Yearly Salary : 45,000 – 55,000