Communications and Engagement Assistant

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST; Norwich; On-site; GBP 25,000 - 30,000; Full time

Job summary

A regional healthcare provider in Norwich is seeking an enthusiastic individual to support communications and engagement efforts. The role involves delivering weekly newsletters, supporting staff engagement events, and facilitating communication requirements for various projects. Ideal candidates should possess strong writing skills and a passion for communication. You will be part of a supportive and friendly team dedicated to making a positive impact in the community.

Benefits

Ongoing training and development opportunities

Supportive work environment

Qualifications

• Passion for communications and engagement.
• Ability to develop and maintain good working relationships.
• Strong writing, proofreading, and editing skills.

Responsibilities

• Support operational delivery and record-keeping of communications tasks.
• Deliver weekly newsletters and support engagement events.
• Facilitate communications requirements for projects and initiatives.

Job description

The post-holder will support with operational delivery and record-keeping of key communications tasks and projects. The post-holder will deliver communication and engagement actions, including weekly newsletters and supporting with engagement events for staff and stakeholders. It is expected that type of work undertaken by the post holder will change over time, as the portfolio of work changes. This role is open to staff who are keen to start a career in communications and engagement.Main duties of the job Timely triaging of communications and engagement customer requests using the department's workflow system Action opportunities to explain and promote NSFT services, developments, plans and initiatives. Deliver communication and engagement actions, which support and reinforce Trust's values and strategy. Ensure high-quality regular content for use across a range of channels, using highly engaging words, inclusive images and video. Develop and maintain good working relationships with colleagues and teams. Writing, proofreading and editing copy for publications and channels. Internal communication and engagement:

• Work closely with colleagues to facilitate communications requirements for projects and initiatives.
• Ensure that internal communications are high-quality and relevant.
• Deliver weekly newsletters with the guidance from the Senior Internal Communications and Engagement Manager
• Support with staff engagement events.
• Support with staff-facing communications and engagement projects, as required.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.