Communications Administrator

Gloucestershire County Council; Gloucester; Hybrid; GBP 26,000 - 28,000; Part time

Job summary

A local government authority in Gloucester is seeking a highly organized Communications Administrator. The role involves providing effective administrative support to the Communications Team, ensuring smooth operations and excellent customer service. Candidates should have strong organizational skills and experience in administration. This part-time role includes hybrid working options and various employee benefits such as flexible leave and a supportive work environment.

Benefits

Flexible working opportunities

Annual leave increasing with service

Career development opportunities

Local Government Pension Scheme

Employee Assistance Programme

Qualifications

• Experience in administration is essential.
• Good written and verbal communication skills are necessary.
• Ability to balance conflicting priorities under pressure.

Responsibilities

• Provide effective administrative support to the Communications Team.
• Respond to queries via phone, email, and in person.
• Maintain quality of information and data produced by the team.

Skills

Organizational skills

Written communication

Verbal communication

Customer service

Proactive attitude

Job description

• Job Title: Communications Administrator
• Job Location: Shire Hall, Block 2, 2nd Floor
• Salary: £26,403 - £27,694 per annum, pro rata
• Hours per Week: 14.80
• Contract Type: Permanent
• Closing Date: 30/11/2025
• Job Requisition Number: 12884
• This post is part of job share

About The Team & Role

We are seeking a highly organized and proactive Communications Administrator to provide effective, efficient administrative support to the Communications Team two days a week (Thursday and Friday) as part of a job share. This role is key to ensuring smooth operations and excellent customer service across all communications activities.

We’re a fun, friendly and very busy team so we need someone who is able to thrive under pressure and balance conflicting priorities.

About You

• You will be proactive, enthusiastic and have experience in administration.
• You will have good written and verbal communication skills.
• You will be skilled in supporting administrative processes ensuring activities are carried out effectively and efficiently.
• You will respond to queries via telephone, email, and in person, delivering a high standard of customer/stakeholder care.
• Deliver a high-quality service to internal and external customers.
• You will be able to access and prioritise issues and escalate urgent or significant matters appropriately.
• You will maintain the quality of information and data produced by the team to meet corporate standards.

About Us

Hybrid working is available for this role, with 1 day a week required in our Shire Hall office in Gloucester.

For all your hard work, you will receive the following:

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service (pro rata for part-time staff)
• An option to purchase 10 days of additional leave per year (pro rata for part-time staff)
• Family friendly employer offering benefits to help support you and your family
• Career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Local Government Pension Scheme (LGPS)
• Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone
• An in-house Occupational Health service
• Employee discount scheme
• Cycle to Work scheme
• Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply)
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network

How To Apply

If you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button.

For an informal discussion about the role please contact Melinda Cooksey via email at [e-mail].

Short‑listed candidates will be contacted by e‑mail.

Additional Information

To access the Job Profile for this role, please follow the link below: Communications Administrator – Job Profile.

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.