Communication Support Worker

Meridian Business Support; Cambridge; On-site; GBP 20,000 - 23,000; Full time

Job summary

A leading educational institution in Cambridge is looking for a Communication Support Worker (CSW) to help Deaf learners access their education fully. The ideal candidate will have strong British Sign Language skills and experience with SEND, being adaptable and empathetic. The position offers a competitive salary, generous holidays, and a range of benefits including professional development opportunities and health benefits.

Benefits

Generous holiday allowance

Excellent pension schemes

Health and wellbeing benefits

Professional development opportunities

Free gym membership

Employee Assistance Programme

Qualifications

• Level 3 qualification in British Sign Language required.
• Experience with individuals with SEND is preferred.
• Ability to work both independently and collaboratively.

Responsibilities

• Support Deaf learners in accessing the curriculum.
• Facilitate independence and inclusion for students.
• Respond sensitively to learner needs.

Skills

British Sign Language (BSL)

Empathy

Adaptability

Team collaboration

Education

Level 3 qualification in British Sign Language

GCSEs in English and Maths

Job description

Overview

Job Title: Communication Support Worker (CSW)

Location: Cambridge

Contract Type: Full-time, Term Time (37 hours per week)

Salary: £20,947 – £22,577 per annum (equivalent to £24,107 – £25,983 full-year)

Are you passionate about supporting Deaf learners and skilled in British Sign Language (BSL)?

The college is seeking a committed and enthusiastic Communication Support Worker (CSW) to join our inclusive and forward-thinking team. This is an exciting opportunity to make a meaningful difference in the lives of young people, ensuring they can fully access and participate in their education.

About Us

The college is a large, inspirational centre of learning based in Cambridge. We pride ourselves on our outstanding facilities, modern teaching environments, and commitment to excellence. Our staff are at the heart of what we do. We invest in our people, which is why we are proud to hold Investors in People Gold status — recognition of our dedication to professional development, wellbeing, and staff satisfaction.

The Role

As a Communication Support Worker, you will:

• Work collaboratively with teaching staff to support Deaf learners across a range of vocational areas.
• Facilitate access to the curriculum and promote students’ independence, confidence, and inclusion.
• Use your initiative and empathy to respond sensitively to learner needs.

• Support the college’s commitment to equality, diversity, and inclusive learning.

This role is perfect for someone passionate about empowering others and helping learners reach their full potential.

About You

We are looking for someone who:

• Holds a Level 3 qualification in British Sign Language (Signature, CACDP, SEG, or Scottish equivalent).
• Ideally holds a formal Communication Support Worker qualification.
• Has GCSEs (or equivalent) at Grade C/4 or above in English and Maths.
• Has experience working with individuals with SEND (Special Educational Needs and Disabilities).
• Is adaptable, empathetic, and confident working both independently and as part of a team.

Why Join Us?

We offer a wide range of benefits, including:

• Generous holidays: 27 days (support staff), plus 8 bank holidays and a Christmas closure.
• Excellent pension schemes: TPS (28.68%) and LGPS (20.10%).
• Health and wellbeing benefits: BUPA Health Expenses Plan, free flu jabs, eye care scheme, and free gym membership.
• Professional development opportunities and discounted or fully funded college courses.
• Free parking, EV charging, and staff discounts at campus outlets (Costa, Starbucks, The Park Restaurant).
• Employee Assistance Programme offering free, confidential support.

Safeguarding Statement

The college is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to satisfactory pre-employment checks, including an Enhanced DBS check with Barred List.

If you are a motivated, BSL-proficient individual who thrives on helping others achieve their potential, we would love to hear from you.