Communication Engineer

Morgan Philips Group SA; City Of London; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A recruitment firm is seeking a Communications Engineer to work within an emergency service response team in London. The role involves technical support for the Airwave radio service, working with external partners, and managing asset performance. Candidates should have experience with Tetra systems, incident management, and must be capable of delivering end user training. The position offers a salary range of £55,000 - £65,000 with a hybrid working model.

Qualifications

• Experience in a safety critical environment delivering and supporting call handling and dispatch solutions.
• Certifications and experience related to ICCS Administration are advantageous.
• Ability to manage incidents and solve problems within agreed SLAs.

Responsibilities

• Provide technical support to the Airwave radio service for Control Rooms.
• Collaborate with external partners and vendors for smooth operation.
• Deliver end user training and manage assets efficiently.

Skills

Experience with Voice Recording

Radio Frequency (RF)

Tetra Systems

Radio Configuration and Testing

Incident Management

Good problem-solving skills

Asset Management

ICCS Administration certified

Job description

Communications Engineer (Airwaves / Tetra)

I am recruiting for a communication engineer to work within an emergency service response team covering support, engineering with communication devices on Airwaves / Tetra.

Experience

• Work closely with external partners and third-party vendors, suppliers.
• The role is responsible for the technical support of the Airwave radio service delivered to Control Rooms.
• Experience with Voice Recording, Radio Frequency (RF), Tetra Systems, Radio Configuration and Testing.
• Extensive experience delivering and supporting call handling and dispatch solutions in a safety critical environment.
• Good experience of incident management, resolution, requests, changes and problem solving are delivered to agreed SLAs. Following ITIL processes.
• Experience of developing and delivering end user training.
• Experience in Asset Management.
• ICCS Administration certified.

This is a permanent role based in London, onsite with a hybrid working model and expectations of at least two days a week in the office. Salary range is £55,000 - £65,000 plus benefits.

We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.