Communication & Engagement Officer

Sweettree Home Care Services; City Of London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading care service provider in London seeks a proactive Communications & Engagement Officer for a 6-month contract. This role involves enhancing internal communications, promoting colleague engagement, and delivering initiatives that reflect the company's values. Ideal candidates are organized, collaborative, and possess excellent communication skills, with a focus on quality improvement. This position offers ongoing support and development along with various benefits.

Benefits

Ongoing support and development

Health & Wellbeing Programme

Discounted shopping & services

Free eye care vouchers

Free DBS check

Company Pension Scheme

Longevity Service Awards

Fun social events

Qualifications

• Experience or studies in communications, training, or employee engagement.
• Confident engaging with people at all levels.
• Interest in wellbeing, culture, or quality improvement is a plus.

Responsibilities

• Create and share content for newsletters and social media.
• Coordinate campaigns and activities that support inclusion.
• Assist in the rollout of wellbeing platforms.

Skills

Excellent written and verbal communication skills

Confidence in engaging with people

Organised and collaborative team player

Attention to detail

Education

Some experience or studies in communications or employee engagement

Job description

Are you passionate about people, communication, and creating a positive workplace culture? SweetTree Home Care Services is looking for a proactive and creative Communications & Engagement Officer to join our team on a 6-month fixed-term contract.

Our Commitment to Exceptional Care

At SweetTree, we do not just provide care - we create meaningful connections and enhance the lives of individuals with General Home Care needs, Dementia, Learning Disabilities, and Brain injuries & Neurological conditions. We believe that every interaction is an opportunity to make a positive impact, and we're looking for talented individuals who share our vision for the Communications & Engagement Officer role. SweetTree Home Care Services is a leading provider with an Outstanding rating from the CQC. For two decades, we have been dedicated to offering exceptional support and community and home based services for individuals requiring support.

Purpose of the Role

In this exciting role, you'll support our organisation in strengthening internal communications, promoting engagement, and celebrating the achievements that make SweetTree special. You'll help deliver campaigns and initiatives that enhance colleague wellbeing, recognition, and professional excellence - ensuring our culture of quality care shines through everything we do., Supporting engaging internal communications that reflect our values, promote wellbeing, and keep teams connected.

• Creating and sharing inspiring content for newsletters, intranet updates, and social media.
• Helping to coordinate campaigns, events, and activities that support inclusion, recognition, and quality improvement.
• Assisting in the rollout of wellbeing and engagement platforms, and gathering feedback from colleagues and clients.
• Supporting projects that enhance onboarding, learning, and service excellence across the organisation.

Eligibility Criteria

• Some experience or studies in communications, training, or employee engagement.
• Excellent written and verbal communication skills with attention to detail.
• Confident engaging with people at all levels and presenting ideas clearly.
• Organised, enthusiastic, and collaborative – a real team player with initiative.
• Interest in wellbeing, culture, or quality improvement is a big plus!

Benefits

• Ongoing support and development, with accredited training and apprenticeship providers
• Health & Wellbeing Programme
• Discounted shopping & services platforms
• Free eye care vouchers
• Free DBS check
• Company Pension Scheme
• Longevity Service Awards
• Fun social events (Christmas & Summer parties!)

Dress Code: Professional attire meeting health and safety requirements.

At SweetTree, we're proud of our caring culture and commitment to continuous improvement. This is a fantastic opportunity to gain hands‑on experience in communications and engagement within a values-led organisation that makes a real difference every day.

If you’re ready to bring creativity, positivity, and people‑first thinking to our team - we’d love to hear from you!