Communication and Engagement Specialist

Capco; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading consulting firm in London seeks a Communication and Engagement Specialist to craft internal strategies that inspire and inform. Responsibilities include designing communication strategies for transformation programs, leading workshops, and tracking effectiveness. The ideal candidate has strong storytelling skills and experience in agile environments. The role offers a competitive benefits package, including health insurance, continuous learning opportunities, and a family-friendly approach to leave policies.

Benefits

Discretionary bonus

Health insurance

Gympass (Wellhub)

Family care benefits

40 Hours of Training Annually

Qualifications

• Experience developing communications strategies for internal change.
• Comfort with complex stakeholder environments.
• Attention to detail in communication.

Responsibilities

• Design and implement internal communication strategies.
• Lead discovery sessions to understand colleague engagement needs.
• Create high-quality communication assets and frameworks.

Skills

Storytelling and presentation skills

Verbal and written communication abilities

Ability to work in agile teams

Tools

PowerPoint

Adobe Illustrator

SharePoint

Job description

Communication and Engagement Specialist

Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent

The Role

Capco is seeking a Communication and Engagement Specialist to craft and deliver internal engagement strategies that inspire, inform, and activate change. You will work across large-scale transformation programmes, designing content and strategies that build momentum and shape meaningful employee experiences.

What You’ll Do

• Design and implement internal communication and engagement strategies across transformation programmes
• Lead discovery sessions and workshops to understand colleague engagement needs and map communication channels
• Create high-quality communications assets, portals, and storytelling frameworks
• Define success measures and track the effectiveness of engagement strategies
• Collaborate with designers and stakeholders to ensure alignment with brand and messaging goals

What We’re Looking For

• Experience developing communications strategies for internal change or transformation programmes
• Strong storytelling and presentation skills, including confident PowerPoint use
• Comfort working with brand guidelines and complex stakeholder environments
• Excellent verbal and written communication abilities with strong attention to detail
• Ability to work in agile teams within fast-paced consulting or financial services settings

Bonus Points For

• Copywriting experience and understanding of human psychology in messaging
• Adobe Illustrator, InDesign, and basic video production/editing skills
• Experience with SharePoint, Google Sites, or internal communications platforms
• Motion graphics or animation design capabilities
• Prior experience in consulting or Financial Services

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover
• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders
• Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement
• Family Care: 8 complimentary backup care sessions for emergency childcare or elder care
• Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs
• Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick—workshops, certifications, e-learning—your growth, your way. Also, Business Coach assigned from Day One: Get one‑on‑one guidance to fast‑track your goals and accelerate your development
• Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance

Inclusion at Capco

We’re committed to a barrier‑free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day.

EEO Statement

Capco does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.