Commodities Account Manager

Mick George; Great Stukeley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A waste management company is seeking a Commodities Account Manager to join their team at the Head Office in Huntingdon. The role involves managing a portfolio of clients, ensuring exceptional customer service and optimising collection efficiency. Candidates should have strong organisational skills and be able to effectively manage multiple accounts simultaneously.

Benefits

Competitive salary

Company pension

Cycle to work scheme

Access to private healthcare

Employee assistance programme

Qualifications

• Proven experience in customer service and account management.
• Ability to handle inquiries via phone and email.
• Strong organisational skills and ability to manage multiple accounts.

Responsibilities

• Act as the primary point of contact for clients.
• Administer and communicate monthly pricing for recyclable materials.
• Monitor and manage non-conformances in line with company procedures.

Skills

Customer service

Portfolio management

Client relationship building

Data reporting

Tools

Roadrunner

Elemos

Job description

The Mick George Group we are looking for aCommodities Account Manager to join the team.

Location:Head Office - Huntingdon, PE29 6XU

Working Hours:Monday - Friday between site 8AM - 5PM, Occasional Saturday Work

Pay:To be discussed at Interview - Competitive

Benefits

• Competitive salary
• Company pension
• Cycle to work scheme
• Company benefit platform
• Length of service rewards - enhanced holiday entitlement / access to private healthcare service
• Employee assistance programme

Job Overview

We are seeking a motivated and organised person to join the team. This NEW office-based role will involve managing a portfolio of clients within the waste management and recycling sector, ensuring excellent customer service and maximising collection efficiency.

Responsibilities

• Act as the primary point of contact for clients, handling enquiries and waste collection requests via phone and email.
• Administer and communicate monthly pricing for clients’ recyclable materials.
• Book and manage collections using Roadrunner and/or Elemos systems.
• Optimise collections by coordinating full and part loads from multiple customers to maximise profit.
• Monitor and manage non-conformances in line with company procedures.
• Build and maintain strong, positive client relationships.
• Provide clients with accurate data, reports, and updates.
• Effectively manage multiple accounts simultaneously

The Mick George Group is committed to providing equality of opportunity for all. The company seeks to employ a workforce that reflects the diverse community at large and values the individual’s contribution irrespective of sex, age, marital status, disability, sexual orientation, gender reassignment, race, colour, religion or belief, ethnic or national origin.