Commissioning Manager

Hampshire and Isle of Wight ICB; Eastleigh; On-site; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Flexible working

Competitive benefits

Supportive team environment

Job summary

NHS Hampshire and Isle of Wight Integrated Care Board (ICB) is seeking a Transformation Manager for Acute Care to lead a portfolio of service redesign and improvement initiatives across the region. You will use data, benchmarking and collaboration with clinical teams to develop practical plans that improve patient pathways, quality and value.

You will manage defined projects, engage diverse stakeholders, and ensure delivery within timescales while monitoring benefits, risks and financial

Qualifications

• Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
• Experience of leading service development and change
• Experience of managing and coordinating projects and initiatives, and delivering measurable outcomes in complex and challenging environments
• Experience of commissioning, procuring and monitoring services
• Experience of producing strategies and/or policies and/or plans
• Experience of managing risks and reporting
• Experience of line management and/or providing indirect management and leadership of project teams, working groups or similar
• Experience of monitoring budgets and business planning processes
• Experience of setting up and implementing processes and procedures
• Programme/ project management qualification and/or management qualification, or equivalent level of experience

Responsibilities

• Lead and deliver projects and change programmes, ensuring they are well planned, managed and delivered against agreed objectives and timescales
• Work with clinical, operational and commissioning colleagues to review and redesign patient pathways and models of care
• Analyse activity, performance and other information, using benchmarking and best practice to identify opportunities for improvement
• Investigate areas of performance variation and support the development and delivery of improvement plans
• Develop project plans, business cases, reports, risk and issue logs and other programme documentation
• Work with providers and partners to understand existing services and identify opportunities to improve quality, outcomes, productivity and value
• Support elements of the commissioning cycle, including needs assessment, gap analysis, service specifications and the development of commissioning plans
• Monitor project delivery, benefits, risks and financial implications and provide clear and timely updates
• Build effective relationships with providers, clinicians, primary care and other stakeholders across Hampshire and the Isle of Wight

Skills

Project management

Change management

Stakeholder engagement

Analytical thinking

Communication skills

Education

Degree-level qualification

Programme/Project management qualification

Tools

Budget management

Procurement

Reporting

Job description

Please note this organisation does not hold a sponsorship licence. We regret to inform you that we are unable to consider applications from individuals who require sponsorship.

NHS Hampshire and Isle of Wight is seeking a Transformation Manager for Acute Care to join our Acute Care team and support the delivery of a range of transformation, service redesign and improvement programmes across Hampshire and the Isle of Wight.

This is an exciting opportunity to work across the health and care system, supporting projects that improve acute care services, patient pathways, quality, performance and value for our population.

You will lead defined projects and change activities within the Acute Care portfolio, working closely with clinical teams, NHS providers and colleagues across the ICB. You will use data, intelligence, benchmarking and best practice to identify opportunities for improvement and help develop and implement sustainable changes to services.

We are looking for someone with experience of project management, service improvement or transformation within a health environment, who can work effectively with a wide range of stakeholders and turn complex information into practical plans and improvements.

Main duties of the job

As Transformation Manager, you will lead and support a defined range of projects across the Acute Care portfolio, including service redesign, pathway improvement, performance and commissioning-related activity.

• Lead and deliver projects and change programmes, ensuring they are well planned, managed and delivered against agreed objectives and timescales.
• Work with clinical, operational and commissioning colleagues to review and redesign patient pathways and models of care.
• Analyse activity, performance and other information, using benchmarking and best practice to identify opportunities for improvement.
• Investigate areas of performance variation and support the development and delivery of improvement plans.
• Develop project plans, business cases, reports, risk and issue logs and other programme documentation.
• Work with providers and partners to understand existing services and identify opportunities to improve quality, outcomes, productivity and value.
• Support elements of the commissioning cycle, including needs assessment, gap analysis, service specifications and the development of commissioning plans.
• Monitor project delivery, benefits, risks and financial implications and provide clear and timely updates.
• Build effective relationships with providers, clinicians, primary care and other stakeholders across Hampshire and the Isle of Wight.

Working for our organisation

NHS Hampshire and Isle of Wight Integrated Care Board (ICB) is one of the largest Integrated Care Boards in England, serving a population of over 2 million people. Working alongside our NHS providers, local authorities, voluntary sector organisations and wider partners, we are committed to improving health outcomes, tackling inequalities and delivering sustainable, high-quality health and care services. We are committed to creating the best place to work, where your contribution is valued, and all our colleagues can reach their full potential. We offer competitive benefits, flexible working and a positive team atmosphere.

Detailed job description and main responsibilities

Please see the job description and person specification for more details.

Person specification

Qualifications and/ or experience

• Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
• Experience of leading service development and change
• Experience of managing and coordinating projects and initiatives, and delivering measurable outcomes in complex and challenging environments
• Experience of commissioning, procuring and monitoring services
• Experience of producing strategies and/or policies and/or plans
• Experience of managing risks and reporting
• Experience of line management and/or providing indirect management and leadership of project teams, working groups or similar
• Experience of monitoring budgets and business planning processes
• Experience of setting up and implementing processes and procedures
• Programme/ project management qualification and/or management qualification, or equivalent level of experience

Skills and abilities

• Demonstrated capability to manage and organise a large and varied work programme
• Ability to make judgements were there are conflicting views or incomplete information, using experience to make inferences and inform decision making
• Ability to plan over short-, medium- and long-term timeframes and adjust plans and resource requirements as required
• Ability to develop equality and quality impact assessments
• Ability to develop detailed plans and business cases
• Ability to use initiative to decide relevant actions and make recommendations
• Ability to work to tight deadlines, and be flexible and adaptable in order to deliver competing priorities
• Ability to work without supervision, and to provide specialist advice to colleagues/ the organisation
• Professional, calm and efficient manner, reliable under pressure, and able to cope with uncertainty and change

Knowledge

• Knowledge and understanding of health service management and frameworks, policies and priorities
• Understanding of financial and contractual processes, e.g. budget management, procurement, contract management
• Understanding of NHS planning and financial cycles
• Understanding of issues affecting diversity, inclusion and health inequalities

Communication and interpersonal skills

• Excellent communication skills, written and verbal
• Experience of creating and giving impactful presentations to a varied groups of internal and external stakeholders
• Ability to engage and negotiate with a range of stakeholders
• Ability to prepare and produce concise yet insightful communications for dissemination to a broad range of stakeholders
• Experience of writing briefing papers, Board papers, reports, other documentation and formal correspondence
• Ability to provide, receive and present complex, sensitive and potentially contentious information, to maintain confidentiality and trust
• Ability to sensitively impart unwelcome news to stakeholders on occasion

Analytical and problem-solving skills

• Ability to analyse very complex issues, including where material is conflicting and drawn from multiple sources
• Ability to act upon incomplete information, using experience to make inferences and decisions
• Numerate and able to understand complex financial issues
• Ability to carry out analysis to support intelligence-led decision making
• Ability to identify and investigate any unexpected variances in delivery, performance or outcomes, and actively contribute to development and delivery of improvement plans
• Problem solving skills and ability to respond to sudden unexpected demands.

1. We reserve the right to amend the closing date based on the volume of applications received. Vacancies attracting a high volume of applications may therefore close earlier than advertised.
2. In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
3. As a Disability Confident Employer we are working to create a workplace that enables all staff to reach their full potential. As an ICB, we value diversity and are committed to the recruitment and retention of underrepresented minority groups. We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
4. If you are successful and are joining from a non-NHS background, there will be an expectation that you will be engaged from the bottom of the pay band. If you would like to review the Agenda for Change pay scales in more detail and to view other benefits of working in the NHS, please visit the Agenda for Change website for further details.
5. New employees to the ICB will be subject to a probationary period of six months (some exemptions apply, please refer to the ICBs policy for full details).

We recognise that some candidates for accessibility reasons may use software to support their application. At our Organisation, our selection process ensures we recruit candidates with the right skills and values. We monitor applications and remain alert to misuse that misrepresents abilities including the inappropriate use of AI.

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.