Commissioning Broker

Service Care Solutions; Gloucester; On-site; GBP 100,000 - 125,000; Full time

Job summary

A public sector organization in Gloucester is seeking a Commissioning Broker to support adult social care commissioning. The role involves sourcing and securing care packages, supporting hospital discharges, and liaising with various stakeholders. Candidates must possess strong customer service and communication skills and be proficient in Microsoft Office. A background in adult social care or commissioning is desirable. This is a 3-month contract with a competitive hourly rate and the potential for weekend work.

Qualifications

• Experience working in an office or team-based environment.
• Ability to manage confidential and sensitive information.
• Experience within adult social care or commissioning (desirable).

Responsibilities

• Source, negotiate and secure care packages and placements.
• Liaise with providers, social workers, health professionals, service users and families.
• Support hospital discharge and continuity of care.

Skills

Customer service

Communication skills

IT skills (Word, Excel, Outlook, Teams)

Confidentiality management

Work prioritization

Education

GCSEs (A–C / 9–6), NVQ Level 3 or equivalent

Job description

Commissioning Broker

Contract: Initially 3 months

Hours: 37 hours per week

Rate: £17 per hour (Umbrella) (£13 PAYE per hour)

Working Pattern: 5 days in 7

Weekend Working: 1 weekend in 12 (after training)

Weekend work attracts an alternative weekday off and enhanced pay (additional 1/3 for weekend day worked)

Role Overview

Gloucestershire County Council is recruiting a Commissioning Broker to join its Integrated Brokerage Team, supporting adult social care commissioning across a 7-day service. The role involves sourcing and securing care packages and placements, supporting hospital discharge, and working closely with social workers, providers, health professionals and families.

Key Responsibilities

• Source, negotiate and secure care packages and placements.
• Liaise with providers, social workers, health professionals, service users and families.
• Support hospital discharge and continuity of care.
• Manage records accurately and maintain high-quality case data.
• Respond to queries via phone, email and in person.
• Contribute to commissioning discussions and escalation of concerns as required.
• Work flexibly across the brokerage function, including weekend cover on a rota basis.

Requirements

• Experience working in an office or team-based environment.
• Strong customer service and communication skills.
• Ability to manage confidential and sensitive information.
• Good IT skills (Microsoft Word, Excel, Outlook, Teams).
• Ability to prioritise workload and work under pressure.
• Experience within adult social care or commissioning (desirable).
• GCSEs (A–C / 9–6), NVQ Level 3 or equivalent experience.