Commissioning Broker

Service Care Solutions; England; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading social care service provider in the United Kingdom is seeking a Commissioning Broker to join the Integrated Brokerage Team. This role is focused on supporting adult social care commissioning by sourcing and securing care packages and placements, managing hospital discharges, and maintaining high-quality case data. Strong customer service and IT skills are essential. The position requires flexibility and includes weekend work on a rota basis. Competitive hourly rate offered.

Qualifications

• Experience working in an office or team-based environment.
• Strong customer service and communication skills.
• Ability to manage confidential and sensitive information.
• Good IT skills.
• Ability to prioritize workload and work under pressure.
• Experience within adult social care or commissioning is desirable.

Responsibilities

• Source, negotiate and secure care packages and placements.
• Liaise with providers, social workers, health professionals, service users and families.
• Support hospital discharge and continuity of care.
• Manage records accurately and maintain high-quality case data.
• Respond to queries via phone, email and in person.
• Contribute to commissioning discussions and escalate concerns as required.
• Work flexibly across the brokerage function, including weekend cover.

Skills

Customer service

Communication skills

IT skills (Microsoft Word, Excel, Outlook, Teams)

Ability to manage confidential and sensitive information

Ability to prioritise workload

Education

GCSEs (A-C / 9-6), NVQ Level 3 or equivalent experience

Job description

Commissioning Broker

Contract: Initially 3 months

Hours: 37 hours per week

Rate: £17 per hour (Umbrella) (£13 PAYE an hour)

Working Pattern: 5 days in 7

Weekend Working: 1 weekend in 12 (after training)

Weekend work attracts an alternative weekday off and enhanced pay (additional 1/3 for weekend day worked)

Role Overview

Gloucestershire County Council is recruiting a Commissioning Broker to join its Integrated Brokerage Team, supporting adult social care commissioning across a 7‑day service. The role involves sourcing and securing care packages and placements, supporting hospital discharge, and working closely with social workers, providers, health professionals and families.

Key Responsibilities

• Source, negotiate and secure care packages and placements
• Liaise with providers, social workers, health professionals, service users and families
• Support hospital discharge and continuity of care
• Manage records accurately and maintain high-quality case data
• Respond to queries via phone, email and in person
• Contribute to commissioning discussions and escalates concerns as required
• Work flexibly across the brokerage function, including weekend cover on a rota basis

Requirements

• Experience working in an office or team-based environment
• Strong customer service and communication skills
• Ability to manage confidential and sensitive information
• Good IT skills (Microsoft Word, Excel, Outlook, Teams)
• Ability to prioritise workload and work under pressure
• Experience within adult social care or commissioning (desirable)
• GCSEs (A-C / 9-6), NVQ Level 3 or equivalent experience