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A leading hotel group in Cardiff is seeking a dedicated team member to provide exceptional guest service and maintain high food preparation standards. You will actively collaborate with chefs and ensure hygiene in the kitchen. This role offers numerous benefits, including free stays, discounts globally, and training opportunities to enhance your skills in hospitality.
Main Duties.
Consistently offer professional friendly and proactive guest service while supporting fellow Heartists.
Ensure consistently in the presentation of food items.
Actively share ideas opinions and suggestions in daily shift briefings.
Ensure the food preparation is done as per the required standards.
Liaise daily with Executive Sous Chef and outlets Manager to keep open lines of communication regarding colleague feedback on food.
Observe hygiene standards in the colleague's restaurant.
Ensure there is no food wastage in the colleague's restaurant.
Continually strive to improve food preparation and presentations.
Maintain proper rotation of product in all chillers to minimize wastage / spoilage.
Have full knowledge of all menu items daily features and promotions.
Ensure the cleanliness and maintenance of all work areas utensils and equipment.
Follow kitchen policies procedures and service standards.
Follow all safety and sanitation policies when handling food and beverage.
Your experience and skills include :
Creative and passionate about food and customer service.
Able to work in a high‑pressure environment.
Excellent interpersonal and communication skills.
When you submit an application to HQ and Midscale Hotels : Accor UK Business & Leisure Hotels Limited trading as AccorInvest UK the company processes some of your personal data to consider and manage your application.
We may also process data supplied to us by third parties for example one or more of your former employers or a third‑party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision.
In our capacity as data controller we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016 / 679) and the Data Protection Act 2018).
Information relating to the processing of candidates personal data and to the exercise of their rights of access opposition rectification and deletion is available in our Employee Privacy Policy.