Commercial Support

Crown Commercial Service; Liverpool; On-site; GBP 31,000 - 34,000; Full time

Job summary

Crown Commercial Service in Liverpool is offering an apprenticeship as Commercial Support Band 2, with one permanent apprentice and two fixed-term appointments until September 2027. The role supports procurement delivery and project work within the Commercial and Procurement Operations directorate, under public procurement regulations.

You will complete the Level 4 Commercial Procurement & Supply Apprenticeship, gain hands-on experience, and join a team focused on compliant procurements and

Qualifications

• This is a development role; apprenticeship provides new skills and learning.
• Experience working in a team environment and ability to follow structured processes.

Responsibilities

• Support procurement delivery and major projects by working with a structured team.
• Build positive relationships with internal colleagues and external customers.
• Assist with administrative, research and project tasks within the procurement life cycle.
• Monitor and report procurement metrics and supplier compliance status.

Job description

Job Details

Job Title: Commercial Support Band: 2

Salary: £30,837 - £33,921

Available Locations: Liverpool

Contract Type: 1 x Permanent Apprentice and 2 x Fixed Term Appointments until September 2027 (The contracts will be offered in merit order with the top scorer being offered the permanent post)

Hours: Full Time

Closing Date: 05/11/26

Interview Date(s): WC 23/11/26 (subject to change)

Key Insight

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Do you want to progress your career in the UK’s largest public sector procurement organisation? If so, you will have the chance to help procure market leading commercial agreements that help shape how common goods and services are bought across the public sector.

Job Summary

This opportunity sits within the Commercial and Procurement Operations directorate, which delivers compliant, high-quality procurement activities for internal and external customers, adhering to public procurement regulations. The successful candidate will provide administrative operational and project support to enable the delivery of compliant procurements for GCA and departments across Government using various procurement routes and commercial agreements. They will assist with day-to-day delivery tasks, learn to manage commercial data and develop strong collaborative relationships across internal teams and stakeholders.

Apprenticeship Details

As an apprentice, you will complete the Level 4 Commercial Procurement & Supply Apprenticeship—a fully funded, work-based program designed to develop key commercial skills.

What We Offer

• Fully Funded Training:
  Gain a recognised qualification at no cost to you.


• Dedicated Learning Time:
  At least 20% of your paid working hours are set aside for study.


• Community & Support:
  Benefit from mentorship and a strong peer network.

Apprenticeship Expectations

This challenging scheme demands commitment to balancing your day‑to‑day responsibilities alongside academic commitments, including modules, examinations, and an end‑point assessment. Further details regarding skill development can be reviewed in the Apprenticeship Standard and Assessment Plan.

Apprenticeship Eligibility Criteria

• This is a development role so to be eligible to apply, the training and development you receive during this apprenticeship must provide you with significant new skills and learning.


• This is an essential requirement for apprenticeship funding and means you must not already be over‑qualified or over‑experienced in this type of work.


• You cannot be over‑qualified or over‑experienced in this field.


• Be aged 18 or over by the start date.


• Have the permanent right to work in the UK and have been ordinarily resident in the UK/EU/EEA for the past 3 consecutive years.


• Have left full‑time education before starting and not be receiving funding for other learning programmes (including another apprenticeship).


• Not hold or be studying toward a Level 4 or higher qualification in a similar subject area.


• Hold 5 GCSEs (Grade 4/C or above) including Maths and English (or equivalent).


• Hold 2 A‑Levels (or equivalent).


• Important: Applications that do not meet all criteria above cannot be considered.

Key Accountabilities

• Support procurement delivery and major projects by working collaboratively and assisting colleagues within a structured team.


• Build positive, professional relationships with internal colleagues and external customers to clearly exchange and clarify routine information.


• Take responsibility for the management of compliance checking and verification of suppliers tenders.


• Assist with administrative, research, and project tasks required throughout the procurement life cycle.


• Monitor and report on core procurement metrics, including timescales and supplier compliance status.


• Maintain shared network drives and procurement folder structures to ensure version control.


• Organise your own daily tasks and manage your timelines effectively.


• Use internal IT and digital eSourcing systems to complete tasks in line with standard policy and regulatory guidelines.


• Input into the continuous improvement of processes, procurement templates and guidance based on feedback to streamline compliance and verification checks.

Essential Criteria (to be assessed at application stage)

• The ability to support projects by working collaboratively and assisting colleagues within a structured team.


• An ability to build positive, professional relationships with internal colleagues and external customers to clearly exchange and clarify routine information.


• To be able to assist with administrative, research and project tasks required throughout project life cycle.


• Experience of Organising your own daily tasks and managing your timelines effectively.


• Experience of using internal IT and digital systems to complete tasks in line with standard policy and regulatory guidelines.

Success Profiles (to be assessed at interview)

You will be assessed against the following Behaviours:

• Working Together


• Delivering at Pace


• Communicating & Influencing (Lead Success Profile)

You will also be assessed against Experience and Strengths. (A link to the Civil Service Success Profiles Framework is provided below)

Success Profiles Framework

• Competitive salary


• Generous pension scheme


• A discretionary non-contractual performance related bonus


• Working remotely in addition to working in advertised office location


• Flexi time scheme (available for B1-B6)


• Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays

Why join GCA?

We offer fantastic benefits as well as career development opportunities, have an inclusive culture that values work‑life balance and offers flexibility in how you work.

About GCA

Government Commercial Agency (GCA) is the largest public procurement organisation in the UK. With over 800 staff, we help thousands of public and third sector buyers in the UK with billions of pounds of spending each year. We have a wide range of commercial agreements to help our customers buy what they need, when they need it - saving time and money.