Commercial Strategy & Planning Manager

Amex; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading financial services company in London is seeking a skilled professional to lead commercial strategy initiatives. The role involves collaborating with cross-functional teams and requires a minimum of 5 years in commercial strategy or business planning. The ideal candidate will have strong analytical skills and a proven track record of delivering measurable business impact. This opportunity offers flexible benefits and a supportive work culture.

Benefits

Health and welfare insurance plans

Retirement programs

Flexible benefits tailored to each country

Travel perks from major providers

Access to over 20,000 courses

Qualifications

• 5 years of experience in commercial strategy or business planning.
• Proven track record in delivering measurable business impact.
• Strong understanding of SME markets and segmentation.

Responsibilities

• Lead strategic initiatives ensuring delivery against milestones.
• Partner closely with stakeholders across various functions.
• Embed customer insights into strategy formulation.

Skills

Marketing

Data Visualization

Tableau

Customer Segmentation

Microsoft Powerpoint

Investment Banking

Strategic Planning

Financial Modeling

Customer relationship management

Management Consulting

Google Suite

Analytics

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

The Commercial Strategy & Planning teams plays a pivotal role in driving our strategic power plays by shaping orchestrating and driving the commercial strategy that underpins our growth ambitions. It is cross-functional fast-paced and we work on Amex GBTs most challenging strategic projects delivering for senior stakeholders.

This role focuses on the Go Big on SME and Champion Customer Obsession powerplays where you will gain exposure to a wide range of functions driving strategic initiatives that have real bottom-line impact.

What You’ll Do:

• Lead and coordinate strategic initiatives ensuring delivery against milestones KPIs and business outcomes while maintaining a strong change management and communication rhythm.
• Partner closely with stakeholders across Strategy Finance Product Marketing Sales and Customer Success to align on priorities track execution and ensure coherence across all commercial initiatives
• Support build and operationalisation of initiatives that deliver competitive advantage across targeted customer segments
• Embed customer insights and feedback loops into strategy formulation to ensure our offerings and experiences are deeply aligned with customer needs and evolving expectations.
• Help redefine the commercial operating model (people process and technology) to support our ambition of software and services leadership - ensuring alignment of roles workflows and systems to drive scalable growth.

What We’re Looking For:

• 5 years of experience in commercial strategy business planning or go-to-market roles ideally within B2B consultancy or software & services organizations
• Consistent track record of crafting and accomplishing commercial growth strategies that deliver measurable business impact
• Strong understanding of SME markets segmentation and value drivers with the ability to translate insights into actionable go-to-market plays
• Demonstrated experience driving cross-functional transformation initiatives involving people process and technology change
• Highly analytical structured thinker with strong problem-solving and data-driven decision-making skills
• Excellent stakeholder management and influencing skills able to drive alignment and action across diverse teams
• Experience in deploying or optimizing commercial governance frameworks operating models and performance dashboards is an advantage
• Familiarity with AI automation or digital enablement tools for sales and marketing transformation preferred
• Proficient in PowerPoints to align stakeholders and drive key decisions at speed

Location:

London United Kingdom

The #TeamGBT Experience:

Work and life: Find your happy medium at Amex GBT.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans retirement programs parental leave adoption assistance and wellbeing resources to support you and your immediate family.

Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you with access to over 20000 courses on our learning platform leadership courses and new job openings available to internal candidates first.

We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups centered around common identities or initiatives to discuss challenges obstacles achievements and drive company awareness and action.

And much more!

A ll applicants will receive equal consideration for employment without regard to age sex gender (and characteristics related to sex and gender) pregnancy (and related medical conditions) race color citizenship religion disability or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data please consult the Amex GBT Recruitment Privacy Statement.

What if I dont meet every requirement If youre passionate about our mission and believe youd be a phenomenal addition to our team dont worry about checking every box; please apply anyway. You may be exactly the person were looking for!

Required Experience:

Manager

Key Skills:

• Marketing
• Data Visualization
• Tableau
• Customer Segmentation
• Microsoft Powerpoint
• Investment Banking
• Strategic Planning
• Financial Modeling
• Customer relationship management
• Management Consulting
• Google Suite
• Analytics

Employment Type:

Full-Time

Experience:

years

Vacancy:

1