Commercial & Specialty Insurance Product Manager - Product & Experience

Capco; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services consultancy in London is seeking a Commercial & Specialty Insurance Product Manager to lead innovative product strategies. You will work closely with global teams and clients to ensure end-to-end product success in the evolving insurance sector. Ideal candidates should have proven product management experience in Commercial and Specialty Insurance, along with strong leadership and communication skills. This role offers hybrid work options and a competitive benefits package.

Benefits

Discretionary bonus

Competitive pension

Health insurance

Life insurance

Mental health support

Family-friendly leave options

Holiday flexibility

Continuous learning opportunities

Extra perks like gym memberships and travel insurance

Qualifications

• Proven experience as a Product Manager or Owner in Commercial and Speciality Insurance.
• Deep understanding of delegated authority frameworks and systems.
• Strong communication and leadership skills.

Responsibilities

• Lead end-to-end product management across Commercial and Specialty Insurance.
• Translate complex market processes into actionable user stories.
• Define product success metrics aligned with business objectives.

Skills

Product Management

Insurance Regulations

Leadership Skills

Communication Skills

Tools

PPL

Whitespace

Lloyd’s platforms

Job description

Commercial & Specialty Insurance Product Manager - Product & Experience

UK - London

Commercial & Specialty Insurance Product Manager

Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent

Drive the future of insurance through product innovation and strategic transformation

The Role

As a Commercial & Speciality Insurance Product Manager at Capco, you will lead innovative product strategies and delivery within the dynamic world of insurance. You’ll work closely with global teams, clients, and stakeholders across the London Market to shape the digital future of brokers, MGAs, syndicates, and carriers. From underwriting and claims to data modelling and integration, you will ensure end-to-end product success in one of the most regulated and evolving sectors in financial services.

What You’ll Do

• Lead end-to-end product management from strategy through to execution across Commercial and Speciality Insurance
• Translate complex market processes (e.g. placement, underwriting, bordereaux) into actionable user stories and roadmaps
• Define product success metrics aligned to business objectives such as data completeness and operational efficiency
• Collaborate with data engineers and architects to deliver robust data models, APIs, and integration standards
• Manage cross-functional teams and influence stakeholders up to C‑suite level, both internally and with clients

What We’re Looking For

• Proven experience as a Product Manager or Owner in Commercial and Speciality Insurance, London Market, or Reinsurance
• Deep understanding of delegated authority frameworks and systems like PPL, Whitespace, and Lloyd’s platforms
• Expertise in insurance regulations, including Lloyd’s Blueprint Two and ACORD standards
• Track record of successful digital platform delivery within insurance or adjacent financial services
• Strong communication and leadership skills to engage diverse teams and stakeholders

Bonus Points For

• Hands‑on experience with Lloyd’s APIs, Whitespace, or other market integration tools
• Familiarity with MGA models and delegated authority operations
• Knowledge of AI and data product strategies, including GenAI and agentic AI
• Experience working with cross‑border or multi‑region product deliveries
• Awareness of compliance, risk, and governance requirements in FS product development

Why Join Capco

• Deliver high‑impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy

We offer a competitive, people‑first benefits package designed to support every aspect of your life:

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in‑house first aiders.
• Family‑Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
• Family Care: 8 complimentary backup care sessions for emergency childcare or elder care.
• Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.
• Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick - workshops, certifications, e‑learning - your growth, your way. Also, Business Coach assigned from Day One: Get one‑to‑one guidance to fast‑track your goals and accelerate your development.
• Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.

Inclusion at Capco

We’re committed to a barrier‑free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day.

Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. In order to track the effectiveness of our recruiting efforts, please consider participating in the optional questionnaire.