Commercial & Project Co-Ordinator

SOCOTEC UK & Ireland

Greater London

On-site

GBP 30,000 - 42,000

Full time

14 days+

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Benefits offered by this job

25 days holiday (with the option tobuy
Electric car scheme
Employee recognition programmes
Family-friendly support
Exclusive retail discounts
Employee assistance programmes
Enhanced company pension

Qualifications

  • Experience in a client-facing, commercial role within construction or professional services.
  • Ability to learn the technical context of the services being sold.
  • Confident communicator with experience talking to architects, developers and project managers.
  • Commercially aware: understanding fee structures and proposals.
  • Able to build rapport and identify client needs without overcommitting.
  • Self-motivated with strong follow-up and relationship management.
  • Highly organised with ability to prioritise multiple projects and documentation.
  • Collaborative team player who supports handover between consultants.
  • Proficient in Microsoft Office.
  • Working knowledge of building regulations or building control processes.
  • Qualification or accreditation in Business Administration, Sales, or related discipline.
  • CRM or pipeline management experience.

Responsibilities

  • Handle inbound enquiries, confirm scope and timescales, coordinate input and proposals.
  • Issue proposals on time, maintain pipeline, follow up quotes.
  • Build client relationships and identify cross-selling opportunities.
  • Track KPIs and support client meetings and site visits.
  • Coordinate contracts and NDAs, escalate risks for approval.
  • Set up new projects in project software and allocate consultants.
  • Raise mobilisation and milestone invoices and maintain project tracker.
  • Admin contact for projects and manage queries.
  • Coordinate meetings, site visits, and milestones.
  • Maintain auditable project records per QA/governance.
  • Prepare reports on performance, revenue, invoicing, WIP.
  • Provide admin support to BRAC team and IMS records.
  • Attend meetings and support pipeline reporting.

Skills

Client-facing
Commercial awareness
Proposal writing
CRM or pipeline management
Microsoft Office
Organised

Education

Business Administration/Sales related qualification

Tools

CRM software
Project software

Job description

  • Department: BCG HRB Building Control HRB Consultancy
  • Business Unit: Building Control Consultancy
Company Description

At SOCOTEC UK Building and Real Estate division, we pride ourselves on being a trusted partner supporting our clients at every stage of the property lifecycle. We offer a comprehensive range of services including building surveying, project management, dilapidations advice, technical due diligence, compliance support, and sustainability consultancy. Our specialists focus on delivering solutions that are not only technically robust but also commercially sensible. By prioritising quality, reliability, and strong client relationships, we ensure buildings are safe, efficient, and future-ready — creating spaces that perform better for businesses, communities, and the environment.

What's in it for you?

Your expertise deserves recognition. Alongside a competitive salary, we offer a comprehensive benefits package including 25 days holiday (with the option to buy more), an electric car scheme (where applicable), employee recognition programmes, family-friendly support, exclusive retail discounts, employee assistance programmes, and an enhanced company pension. SOCOTEC UK & Ireland are proud to be Disability Confident accredited.

Job Description

SOCOTEC is looking for a proactive and client-focused Commercial & Project Co-Ordinator to join our Building Risk and Compliance (BRAC) team in London. In this role, you will manage the full client and project journey from first enquiry through to final close-out, acting as the central point of coordination between clients, consultants and management.

You will be the responsive, knowledgeable voice our clients speak to, coordinating enquiries, proposals, commercial follow-up, project set-up, administration, invoicing and document control. This is a varied and rewarding role for someone who enjoys building relationships, staying organised under pressure, and ensuring that every BRAC project is accurately tracked and governed from start to finish.

The tasks you will undertake will include (but are not limited to):

  • Manage inbound enquiries, confirming client scope and timescales, and coordinating technical input and fee proposals with consultants and managers
  • Issue proposals within agreed timescales, maintain the live pipeline, and proactively follow up outstanding quotes
  • Build strong client relationships, acting as a knowledgeable point of contact and identifying cross-selling opportunities for other SOCOTEC services
  • Track and report on enquiries, proposals, conversion rates and appointment value, supporting client meetings and site visits where appropriate
  • Coordinate bespoke appointments, contracts and NDAs, escalating contractual risk and negotiation points for management approval
  • Accurately set up new projects in the Project Software on instruction, coordinating consultant allocation and issuing the required briefing information
  • Raise mobilisation and milestone invoices in line with the agreed fee schedule, and maintain the live project tracker to monitor programme and flag delays or risks
  • Act as the primary administrative contact for projects, managing day-to-day queries, chasing information and escalating technical matters to consultants
  • Coordinate meetings, site visits and key project milestones
  • Maintain complete, auditable project records and document control from enquiry through to close-out, in line with SOCOTEC QA and governance requirements
  • Coordinate the Completion Letter, final invoice and project archiving following consultant confirmation of technical completion
  • Identify and escalation commercial, contractual and operational risks, ensuring they are documented and communicated promptly
  • Support commercial performance reviews by extracting, collating and preparing accurate reports on project performance, revenue, invoicing, WIP and pipeline
  • Provide wider administrative support to the BRAC team, including supporting Integrated Management System (IMS) records, procedures, audits and compliance documentation
  • Attend management meetings as required, contribute to pipeline/business development reporting, and provide administrative cover during peak periods or absence
  • Commit to ongoing professional development in line with business requirements
Qualifications

To be a successful Building Regulations & Compliance Consultant, you should be able to demonstrate:

  • Previous experience in a client-facing, commercial, or business development role within a construction, engineering, or professional services consultancy
  • A genuine interest in, and ability to learn, the technical context of the services being sold
  • A confident and credible communicator, comfortable managing client conversations at all levels, including with architects, developers, contractors and client-side project managers
  • Commercially aware, with an understanding of fee structures, proposal writing, and the factors that influence a client's decision to instruct
  • Commercially minded, able to build rapport, understand client needs and support compelling proposals without overcommitting
  • Self-motivated and tenacious in following up enquiries and proposals while maintaining professional client relationships
  • Highly organised, able to prioritise proposals, follow-ups, live project administration and documentation
  • A collaborative team player who works closely with consultants and supports effective project handover
  • Proficient in Microsoft Office
  • A working knowledge of the building regulations or building control process
  • A recognised qualification or accreditation in Business Administration, Sales, or a related discipline
  • CRM or pipeline management experience
Additional Information

Why SOCOTEC?

Join a thriving community of over 2,000 industry professionals who are passionate about making a real difference. At SOCOTEC UK, we're not just delivering services - we're shaping the future of testing, inspection, and certification across the nation.

What sets us apart? Our people. We've built our reputation on attracting exceptional talent like you and empowering them to deliver excellence at every turn. Our comprehensive range of TIC services means you'll have the opportunity to work on diverse, challenging projects that truly matter.

In this role, you won't just be another employee - you'll be a key player in our continued success story. Your expertise will directly contribute to our mission of building a safer, more sustainable world, while you grow your career alongside some of the industry's finest professionals.

Build a traditional career path or explore opportunities across multiple disciplines - all within SOCOTEC. Your choice, your direction.

Work Your Way

Local, national, or global projects. Office-based, remote, or hybrid. We offer the flexibility that empowers you to perform at your best.

Committed to Your Growth

From day one, you'll have access to comprehensive training, mentorship, and development programs. We support every step of your professional journey. #YouGrowWeGrow

Building a safer and more sustainable world is the core mission we set out to achieve at SOCOTEC, it is at the heart of everything that we do. We are committed to acting as a key player in society, investing in innovative solutions to ensure social and environmental concerns are at the forefront of all of our business operations.

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