Commercial Performance Analyst

IAG Cargo; Hounslow; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work model

Staff travel benefits

Perks at work discounts

LinkedIn Learning access

Onsite gym

Job summary

IAG Cargo is seeking a Commercial Performance Analyst to transform how we use data to drive commercial success and support a transformation of performance reporting. You will deliver insights across the business that shape more dynamic decisions and unlock value.

You’ll work with the Data & Analytics team to develop real time dashboards and visual tools, collaborating with Sales, Operations, and Contribution Management to meet business needs and drive outcomes.

Qualifications

• Strong analytical skills with experience in performance reporting and business intelligence.
• Strong interpersonal and influencing skills.
• Ability to translate complex data into clear, compelling insights.

Responsibilities

• Demonstrate commerciality and curiosity to provide proactive, data-led insights that support improved commercial decision-making across all areas.
• Work with colleagues in Contribution Management, Sales, and Operations to translate business needs into actionable analysis.
• Develop real time dashboards and visual tools with the Data & Analytics team to surface performance insights for stakeholders at all levels.

Skills

Strong analytical skills

Cross-functional collaboration

Storytelling with data

Stakeholder communication

Decision support

Team player

Tools

Tableau

Power BI

Excel

Job description

Looking for a challenge in one of the world’s largest airfreight logistics organisations? At IAG Cargo we are in the business of moving things. From antibiotics to groundbreaking tech, gold bullion to avocados and everything in between. We move cargo that positively impacts society worldwide. Whatever people need, wherever they are. At IAG Cargo we open the skies and fly the world to bring people the things they really need. We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). Powered by five airlines, our reach is truly global – but it’s the impact we make that defines us. At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, that is Trusted to Deliver.

About The Role

The Commercial Performance Analyst role is an exciting opportunity to join a team focused on transforming how we use data to drive commercial success. You’ll play a key role in supporting a transformation of performance reporting, developing new analytical capabilities within the Commercial team, and delivering insights across the business that help shape more dynamic decisions that maximise performance. The role is a core driver as part of the transformation of Commercial reporting that will help develop new and innovative ways to surface, interpret, and act on proactive performance data by turning complex data sets into actionable insights that drive decision-making and unlock value across the business

The Following Will Be Key To Your Success

• Being able to articulate complex pieces of information into stories and outputs which are understood by a range of seniority and experience levels,
• Maintaining good relationships with external suppliers to ensure strong collaboration on model accuracy.

What You’ll Do

• Working as part of the Commercial Performance team, demonstrate commerciality and curiosity to provide proactive, data-led insights that support improved commercial decision-making across all areas.
• Work closely with colleagues in Contribution Management, Sales, and Operations to understand business needs and translate them into actionable and proactive analysis.
• Working alongside stakeholders across the Commercial business areas and with Data & Analytics team, develop intuitive real time dashboards and visual tools that bring performance insights to life for stakeholders at all levels in real time.
• Provide teams across Contribution Management and wider Commercial area with proactive insight that drives improved commercial decision making, helping grow IAG Cargo’s contribution.

It's All About You

What you’ll bring to IAG Cargo:

• Strong analytical skills with experience in performance reporting and business intelligence
• Strong interpersonal and influencing skills
• Ability to translate complex data into clear, compelling insights
• Experience working with cross-functional teams in a commercial setting
• Advanced analytical ability, with a good understanding of how to build models in Excel or similar as well as Tableau and/or Power BI experience
• Comfortable working with and managing external suppliers to deliver the correct outcome.
• Support ad hoc analysis requests and special projects.
• Ensure data accuracy and consistency across systems

Required

Skills and Experience:

• Experience with data visualisation tools (e.g., Tableau, Power BI) and Excel
• Ability to work collaboratively and communicate insights clearly to stakeholders at all levels
• Ability to make decisions and exercise sound judgement based on detailed analysis
• Ability to drive change identified from analysis and decisions
• A strong team player with energy and drive to achieve the team’s objectives

Desirable

• Understanding of the airfreight business
• Understanding of airfreight/logistics processes and data

We’ll treat you right

Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference.

As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include:

• A hybrid environment with 3 days a week in the office and two from home.
• From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
• Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.
• All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses
• For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders
• Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work

Diversity and Inclusion

Our recruitment procedures positively support our diversity and inclusion agenda. All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently, and have their individual needs responded to throughout the process.