Commercial Operations Specialist (Hybrid / remote)

Hitachi Rail; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology company is seeking an experienced Commercial Operations Specialist to support its tendering process within the asset management portfolio. This role, based in the UK, offers a hybrid working model, collaborating closely with key stakeholders. The ideal candidate will have 2-5 years of relevant experience, strong communication skills, and proficiency with Microsoft Office tools. Join us to thrive in a supportive environment with competitive benefits.

Benefits

Competitive benefits

Financial and physical well-being support

Personal development opportunities

Qualifications

• 2 to 5 years of experience in a similar role, ideally with software-related tenders.
• Excellent communication skills to influence and negotiate with stakeholders.
• Ability to manage and organize vast amounts of information and documentation.

Responsibilities

• Support the entire tendering process from receipt to delivery.
• Collaborate with Sales Account Managers and stakeholders.
• Engage and motivate bid team members for compelling materials.
• Review terms and conditions with legal, sales and finance.
• Produce bid documentation following branding guidelines.
• Run tender approval processes and track risk.

Skills

Excellent English grammar and writing skills

Strong communication skills

Self-motivated and responsible

Leadership skills

Proficiency in Microsoft Office tools

Sound commercial understanding

Education

Bachelor's degree from a four-year college or university

Tools

Word

Excel

PowerPoint

OneNote

SharePoint

Office 365

Job description

Position : Commercial Operations Specialist (Hybrid / remote)

Location : Europe

The Opportunity

We are currently seeking an experienced Commercial Operations Specialist to join our team and support a variety of software opportunities within our asset management portfolio. The role is based in one of ES’s European offices, with a preference for a hybrid remote / office working arrangement. However, for the right candidate, remote work from a location within a compatible time zone may be considered.

Your Role

As a Commercial Operations Specialist, reporting to the Commercial Operations Manager – Europe, you will be a vital part of our dynamic and enthusiastic team. You will collaborate closely with Sales Account Managers and other key stakeholders to support the entire tendering process, from receipt to the delivery of high-quality, compliant, and commercially sound bids.

How you’ll make an impact :

• Work with Sales to suggest and decide on a business setup / strategy for the proposed delivery.
• Participate and provide input into the bid qualification (go / no-go) process.
• Engage and motivate bid team members to create compelling deal‑winning materials.
• Receive input and coordinate proposal content from a variety of stakeholders, including sales, finance, legal, product, solutions and support.
• Review the terms and conditions with representatives from sales, legal and finance.
• Produce bid documentation materials that follow branding guidelines.
• Run the tender approval process according to existing guidelines, including presentation of the proposal, together with responsible sales manager, to senior management.
• Contribute to the written proposal – both the presentation layer and the content layer (such as preparation of a management summary).
• Review commercial aspects and participate in commercial discussions of bids that evaluate contract implications and risks.
• Coordinate proposal risk review information and own risk tracking and management throughout the bid process.
• Use your knowledge of the company and competitor’s product lines to help identify key value‑adds and win strategies that we should emphasize when bidding to ensure success.
• Confirm the tender aligns to our win themes and meets the defined costs to win.
• Prepare price estimates and full cost models to ensure bid meets company margin guidelines, standards and governance and facilitate approval flows.
• Check all necessary products and services are included in the final price to the customer.
• Support team members in following internal governance and administrative procedures.
• Understand our global nature: as part of a global team, availability for communications in any time zone may be necessary.

Your background :

• Bachelor's degree from four‑year college or university preferred.
• 2 to 5 years of experience in a similar role, ideally with experience in software‑related tenders.
• Excellent English grammar and writing skills, including the ability to draft and to review / edit documents in a concise manner and to a high standard.
• Strong communication skills to influence management and facilitate and negotiate with multiple, geographically dispersed, internal stakeholders.
• Very independent, self‑motivated and responsible person.
• Good leadership skills.
• Good administrator who keeps order in vast amounts of information, calculations and technical documentation.
• High proficiency with tools such as Word, Excel, PowerPoint, OneNote, SharePoint, Office 365, etc.
• Sound commercial understanding and risk management skills.
• Strong process, organization, coordination and multi‑task focus.
• Excellent interpersonal and communication skills including the ability to coordinate and drive the team toward a common goal.

More about us :

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.

We can provide more information during the recruitment process.

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