Commercial & Operational Admin Business Partner

Proclinical Staffing; Burgess Hill; On-site; GBP 30,000 - 45,000; Full time

Job summary

A cutting-edge pharmaceutical company is seeking a Commercial & Operational Admin Business Partner to enhance operational efficiency and customer experience. This role involves a variety of administrative tasks, fostering collaboration among stakeholders. Candidates should have strong organizational skills, customer service experience, and be proficient in CRM systems like Salesforce. Join a team dedicated to shaping the future of life-saving medicines.

Qualifications

• Strong organizational, analytical, and time-management skills.
• Excellent communication and customer service abilities.
• Experience in administration or business operations.
• Fluent in English, both written and oral.

Responsibilities

• Plan and manage repeatable tasks and ad‑hoc requests.
• Perform daily administrative duties and maintain accurate records.
• Review and verify documents and data for consistency and accuracy.
• Provide general administrative support for customer contracts.
• Collaborate effectively with team members and departments.

Skills

Organizational skills

Analytical skills

Time-management skills

Communication abilities

Interpersonal skills

Customer service abilities

Proficiency in CRM systems

Proficiency in Microsoft Office

Proficiency in Google products

Problem-solving focus

Tools

Salesforce.com

Job description

Join a cutting‑edge pharmaceutical team where your precision and passion for pharmaceuticals will help shape the future of life‑saving medicines!

Proclinical is seeking a Commercial & Operational Admin Business Partner to support commercial and operational functions by managing administrative tasks, ensuring quality standards, and enhancing customer experiences. This role involves planning, scheduling, data management, and collaboration with internal and external stakeholders. You will play a key role in maintaining operational efficiency and delivering exceptional service.

Responsibilities

• Plan and manage repeatable tasks and ad‑hoc requests, ensuring effective prioritization and time management.
• Perform daily administrative duties, including running reports and maintaining accurate records.
• Review and verify documents and data for consistency and accuracy.
• Provide general administrative support for customer contracts to meet deliverables.
• Continuously seek opportunities to improve processes and maintain knowledge of company policies and procedures.
• Address and resolve queries from internal and external customers promptly and professionally.
• Collaborate effectively with team members and other departments to ensure seamless communication and operations.
• Maintain compliance with company policies and delegation of authority guidelines.

Key Skills and Requirements

• Strong organizational, analytical, and time‑management skills.
• Excellent communication, interpersonal, and customer service abilities.
• Proficiency in CRM and opportunity management systems, preferably Salesforce.com.
• Skilled in Microsoft Office and Google products.
• Ability to multitask, prioritize, and adapt to changing demands.
• Proactive mindset with a focus on problem‑solving and continuous improvement.
• Experience in administration, customer service, or business operations.
• Fluent in English, both written and oral.

If you are having difficulty in applying or if you have any questions, please contact Dean Fisher at [e-mail].

If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists please request a call back at the top of this page.

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