Commercial Manager, Supply Chain

Deliveroo; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Deliveroo, now part of DoorDash, is seeking a Commercial Manager, Global Supply Chain in London to shape a unified commercial model across our ecosystem. You will build sourcing strategies, lead international negotiations, and drive supplier performance across DoorDash, Deliveroo, and Wolt.

You will translate category strategies into actionable plans, run end-to-end sourcing events, and manage contracting with Legal while ensuring ethical sourcing and strong KPIs across multiple regions.

Qualifications

• Significant experience in supply chain sourcing across logistics, 3PL, or manufactured goods with measurable value.
• Demonstrated end-to-end competitive sourcing, including hands-on contract negotiation with international suppliers.
• Proven capability in supplier relationship and performance management, incl. disputes and joint innovation.
• Strong analytical and financial acumen with expertise in TCO modeling and landed costs.

Responsibilities

• Translate category strategies into actionable sourcing plans across warehousing, last-mile fulfilment, apparel, manufacturing, and consumables.
• Lead end-to-end competitive sourcing events, using spend analytics and market intelligence to secure optimal outcomes.
• Build and execute robust negotiation positions focusing on unit cost, freight, duty, and working capital impact.
• Own end-to-end contracting in partnership with Legal and manage supplier performance and risk across regions and brands.

Skills

Sourcing strategy

Contract negotiations

Supplier management

Financial acumen

Stakeholder influence

Job description

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Commercial Manager, Global Supply Chain

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high‑impact investments, developing robust financial strategies, and ensuring we deliver long‑term value while pursuing our ambitious mission.

We're looking for a Commercial Manager, Global Supply Chain to join our team. This is a global role spanning the DoorDash, Deliveroo, and Wolt ecosystem, with Deliveroo as the hiring entity. This is a hybrid role based in our London office.

In this role, you'll help shape what our global supply chain looks like as DoorDash, Deliveroo, and Wolt increasingly act as one unified company — building a highly efficient commercial approach to how physical goods, logistics, and courier equipment move across our operations worldwide. Rather than three brands running separate playbooks, you'll help design the single commercial model that brings them together, turning fragmented regional practices into one coherent, scalable supply chain.

What You’ll Be Doing

You’ll be joining the Global Supply Chain team, responsible for getting physical goods—courier apparel, equipment, in-store technology, and consumables to our riders, merchants, and partners across every market. Sitting underneath the Senior Commercial Manager, you will build and execute sourcing strategies, lead complex international negotiations, and manage supplier performance across the DoorDash, Deliveroo, and Wolt ecosystem.

Here’s What Your Day-to-day Might Look Like

• Translate category strategies into actionable sourcing plans across warehousing, last-mile fulfilment, apparel, manufacturing, and consumables, driving consolidation across our brands.
• Lead end-to-end competitive sourcing events, utilizing spend analytics, market intelligence, and total cost of ownership (TCO) modeling to secure optimal commercial outcomes.
• Build and execute robust negotiation positions, focusing on unit cost, freight, duty, quality protections, and working capital impact.

Contract & Supplier Management

• Own the end-to-end contracting process in partnership with Legal, maintaining a complete contract register and enforcing lifecycle obligations, renewals, and rebates.
• Drive day-to-day commercial supplier management, conducting structured performance reviews, establishing operational KPIs, and managing Joint Improvement Plans.
• Mitigate supply chain risk and ensure continuity of supply, establishing dual-sourcing strategies, financial risk assessments, and strict ethical sourcing/modern slavery compliance across manufacturing partners.
• Partner with operational and logistics leadership to align requirements, streamline specifications, and build credibility across historically independent regional teams.

What You’ll Need to Thrive

Essential

• Significant experience in supply chain sourcing, with a proven track record delivering measurable commercial value across logistics, 3PL, or manufactured goods categories.
• Demonstrated ability in end-to-end competitive sourcing, including hands‑on contract negotiation with major international suppliers and manufacturing partners.
• Proven capability in supplier relationship and performance management, with experience handling complex commercial disputes and driving joint innovation.
• Strong analytical and financial acumen, with expertise in total cost of ownership (TCO) modeling, landed cost structures, and spend analytics.
• Exceptional stakeholder influence, with the ability to bridge operational needs with commercial outcomes across multi‑region or cross-brand environments.

Nice to Have

• Experience sourcing apparel or hardgoods manufacturing, including factory selection, quality control, and ethical audit frameworks.
• Experience leading post‑acquisition supplier consolidation or specification harmonisation.
• Familiarity with direct/inventory-based supply chains, including international freight, customs/duty, and working capital dynamics.

Why Join Us?

Make a visible impact every day

Learn fast in an entrepreneurial environment

Build a career, not just a role

Deliver together in an inclusive culture

We aim to create a fair process that lets your skills shine—our interview typically includes 3‑4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion, or belief.

If you have a disability or long‑term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast‑moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion, or belief.

If you have a disability or long‑term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast‑moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!