Commercial Manager - Midlands

RSA Group; Bagstone; Hybrid; GBP 80,000 - 105,000; Full time

Benefits offered by this job

Annual discretionary bonus

Hybrid working

Pension contributions

25 days annual leave + bank holidays

Health & wellbeing

Job summary

RSA Group is looking for a Commercial Manager to deliver growth and portfolio quality through broker engagement and disciplined underwriting across assigned broker panels. The role emphasizes leadership, compliance, data-driven decision making and collaborative regional delivery.

You will lead teams, drive strategic broker partnerships and champion continuous improvement while maintaining a high-performing culture across the regional business.

Qualifications

• Experience in Commercial Lines underwriting and broker trading with proven P&L delivery.
• Proven people leader with extensive supervisory experience.
• Advanced leadership and people management skills.
• Strong understanding of processes and policy compliance.
• Excellent communication and influencing skills.
• Problem-solving and data-driven decision making.
• Digital fluency and ability to use planning/monitoring tools.
• Professional certifications may be advantageous.

Responsibilities

• Develop and execute broker strategies and business plans across assigned broker panels.
• Lead broker engagement activity and build market relationships.
• Drive team engagement, capability development and performance management.
• Ensure compliance with policies, standards and regulatory requirements.
• Resolve complex trading and underwriting issues and escalate strategic matters.
• Maintain operating rhythm with Regions and Commercial Managers to align delivery.
• Contribute to the Commercial Manager community of practice and promote best practices.

Skills

Commercial lines underwriting

Broker trading

People leadership

Communication

Data-driven decision making

Digital fluency

Planning tools

Tools

Planning tools

Job description

Underwriters and Trading Underwriters to deliver growth, profitability, retention and portfolio quality. The role drives excellent broker engagement, underwriting discipline and adoption of P Strategy, creating sustainable growth across complex and relationship-led business.

You'll make an impact by:

• Developing and executing broker strategies and business plans, driving growth, retention and portfolio performance across assigned broker panels.
• Leading broker engagement activity, building great market relationships and ensuring delivery of a compelling customer and broker proposition.
• Driving team engagement, capability development and performance management, creating a high-performing culture that supports commercial success.
• Ensuring compliance with policies, standards and regulatory requirements, identifying opportunities to improve customer outcomes and operational effectiveness.
• Resolving complex trading and underwriting issues, escalating strategic matters stakeholders through excellent communication, commercial insight and data-driven decision making.
• Maintaining a consistent operating rhythm across Regions, working closely with fellow Commercial Managers to share insight, align delivery and drive underwriting excellence.
• Actively contributing to the Commercial Manager community of practice, promoting collaboration, consistency and best practice across the Regional business.
• Championing continuous improvement and fostering innovation within the team.

Your skills and experience:

• Considerable experience in Commercial Lines underwriting and broker trading, with a proven ability to deliver P&L outcomes through effective broker engagement, business planning, portfolio management and team leadership.
• Proven experience as an effective people leader, extensive supervisory experience, capable of building high performing teams, managing performance and delivering consistent underwriting and commercial results across a defined portfolio.
• Advanced leadership and people management skills; proven ability to build high-performing teams.
• Solid understanding of functional processes and ability to apply judgment within defined policies.
• Excellent communication and influencing skills; able to engage stakeholders effectively.
• Problem-solving and decision‑making within defined parameters.
• Digital fluency and ability to use tools for planning and monitoring.
• Professional certifications may be advantageous.

Why You'll Love It Here:

As a permanent member, here's what you can look forward to:

• Annual discretionary bonus
• Up to 11% pension contributions
• Hybrid working + flexible hours
• 25 days annual leave + bank holidays + buy/sell options
• Health & wellbeing + virtual GP
• Career development and mentoring
• Inclusive culture + employee networks
• Share investment options

Our DEI Commitment: We celebrate individuality and believe our differences make us stronger. We're proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone's circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work-life balance. If you meet the core criteria but not every requirement, we'd still love to hear from you. Let's explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we're here to support you.

This role is to be based in either Birmingham or Bristol.

The Commercial Manager is accountable for P&L performance across defined panels of brokers, leading a team of Senior Trading