Job Title: Commercial Manager
Location: Birmingham - UK / Hybrid
Reports to: UK Director
Company Overview
Tek Headquarters is a dynamic and forward-thinking technology solutions provider. We specialise in delivering tailored IT support, cyber security, cloud infrastructure, and strategic consultancy to help businesses thrive. As we continue to expand our footprint in the UK market, we are seeking a strategic and results-driven Commercial Manager to spearhead our growth and solidify our market position.
Job Purpose
The Commercial Manager is a pivotal leadership role responsible for driving sustainable revenue growth through a dual-path strategy: direct new client acquisition and the cultivation of strategic partnerships with major cloud and ERP vendors. You will own the commercial lifecycle, from sourcing opportunities and negotiating contracts to ensuring the financial health and successful delivery of projects. This role blends strategic vision with operational excellence to expand Tek Headquarters’ market share and brand presence in the UK.
Key Responsibilities
New Business Development & Client Acquisition:
- Develop and execute a targeted sales strategy to identify, qualify, and win new B2B clients for Tek Headquarters’ service portfolio.
- Build and maintain a robust pipeline of direct client opportunities, providing accurate and regular forecasts to the leadership team.
- Lead the end-to-end bid and tender process, crafting compelling, value-driven proposals.
Strategic Partnership Management:
- Identify, develop, and manage strategic alliances with key technology vendors, with a primary focus on leading cloud (e.g., AWS, Azure, Google Cloud) and ERP system providers.
- Leverage these partnerships to generate qualified leads, create co-selling opportunities, and enhance Tek Headquarters’ service offerings.
- Represent Tek Headquarters at partner events and industry forums to build brand awareness and strengthen our network.
Financial & Project Management:
- Own the P&L for new and existing client projects, ensuring they are delivered on budget and to profitability targets.
- Develop detailed financial models, budgets, and forecasts for commercial activities.
- Prepare and present regular financial reports on project performance, profitability, and commercial risks.
Contract Negotiation & Risk Management:
- Lead the negotiation and agreement of both client contracts and partner agreements (e.g., Reseller, Partnership Agreements).
- Identify, assess, and mitigate commercial, contractual, and operational risks.
- Ensure all contracts comply with company policies and UK legal/regulatory requirements.
Team Leadership & Performance:
- Lead, mentor, and motivate the commercial/business development team.
- Set clear KPIs, verify employee performance, and foster a high-performance, collaborative culture.
Key Skill & Experience Requirements
- Proven Commercial Acumen: Demonstrable experience in a commercial management or strategic sales role within the UK IT/Technology services sector, with a track record of hitting revenue targets.
- Strategic Partnership Development: Specific, proven experience in building and managing successful partnerships with major cloud (AWS, Azure, GCP) and/or ERP vendors. Existing relationships are highly desirable.
- Financial Management & Reporting: Strong financial literacy with experience in budgeting, forecasting, P&L management, and interpreting financial data to drive decisions.
- Expert Negotiation Skills: A proven track record of successfully negotiating high-value, complex B2B client contracts and partner agreements.
- Hunter Mentality: A proven ability to proactively identify and close new business with direct clients, not just manage existing accounts.
- Risk Management Expertise: Experience in identifying and mitigating commercial and contractual risks effectively.
- Leadership & People Management: Experience in leading, coaching, and developing a team to achieve and exceed targets.
- Excellent Communication & Influence: Outstanding verbal and written communication skills, with the ability to build rapport with partners and clients, and influence internal and external stakeholders.
- Results-Oriented Mindset: A data-driven, target-focused individual with a proven history of meeting or exceeding revenue and profitability goals.
- Client & Partner-Focused Approach: A deep understanding of client and partner needs in the B2B tech space, with a commitment to delivering mutual value and building long-term strategic relationships.
Qualifications & Experience
- Essential: Bachelor's degree in Business, Finance, Marketing, or a related field.
- Essential: Minimum of 5-7 years of experience in a commercial role with P&L responsibility, within the IT services industry.
- Highly Desirable: Existing relationships and a verifiable track record with one or more of the following: AWS, Microsoft Azure, Google Cloud Platform, SAP, Oracle, or other major ERP vendors.
- Essential: Full right to work in the UK.
What We Offer
- A competitive salary and a high-value performance-related bonus scheme.
- Opportunity to play a key strategic role in shaping the growth of a dynamic company.
- Comprehensive benefits package (e.g., Pension, Private Medical Insurance, 25 days holiday).
- A collaborative and innovative work environment.
Salary & Bonus
Salary: £45K + Bonus*
Performance-Related Bonus directly tied to KPIs
- New Annual Contract Value (ACV) won.
- Revenue/growth from partner-led opportunities.
- Overall team performance and profitability targets.