Commercial Manager 12 Month Maternity Cover

Snowfox Group; Acton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading food manufacturer in the UK is seeking an experienced professional for account management and business development in the grocery sector. The role involves nurturing customer relationships, optimizing profitability, and launching new products. Ideal candidates should have a degree or equivalent experience, strong communication skills, and a passion for collaboration. Join us to grow your career and contribute to sustainable food practices.

Benefits

Annual discretionary bonus

Private Medical Cash Plan

50% off food for you and friends

Access to gym discounts

Qualifications

• Strong understanding of how UK retailers operate.
• Aptitude to present both positive and challenging positions to customers.
• Experience in launching new products to customers.

Responsibilities

• Nurture customer relationships and drive satisfaction.
• Create a pipeline of new business within the Grocery sector.
• Monitor customer profitability and address issues promptly.

Skills

Strong communication skills

Experience in the Grocery sector

Cross-functional collaboration

Tenacity and can-do attitude

Education

Degree or equivalent work experience

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over‑50s age inclusive jobs board.

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury's to name a few. Over the past 25 years Taiko has launched more first‑to‑market Sushi and Food To Go products than any other sushi manufacturer in the UK.

Commercial activities and contribute to the growth of a rapidly expanding business. A significant handover will be provided by the current post‑holder, so we are ideally looking for someone who can start in January.

Primary Purpose of the Role:

1. Account Management – nurture existing customer relationships, drive customer satisfaction, and maximise business profitability for our Grocery customers. This includes day‑to‑day account management, developing account plans, product development calendars, and promotional calendars.
2. Business Development – create a pipeline of potential new business within the Grocery sector that aligns with our capabilities and convert opportunities into new customer sales.

• Ensure customers are supported and any complaints or problems are addressed promptly.
• Monitor customer profitability and implement interventions to achieve target levels.
• Collaborate with customers, the NPD team, and wider stakeholders to scope new concepts and launch products.
• Work with customers to agree promotional and marketing plans.
• Monitor the external marketplace through regular store visits to identify trends and competitor activity.
• Identify new customer and partnership opportunities, assess commercial viability, and drive them to successful outcomes.
• Complete daily commercial paperwork and administrative tasks as required.
• Prepare and submit new product information to customers and support presentations or meetings with customers alongside the NPD team.

What We’re Looking For:

• Degree or equivalent work experience.
• Strong communication skills, able to work effectively across multiple levels internally and externally.
• Experience working in the Grocery sector and an understanding of how UK retailers operate.
• Ability to see cross‑functional implications of decisions and work collaboratively across teams.
• A can‑do attitude, tenacity, and willingness to build new processes, ways of working, and business opportunities.
• Aptitude to present both positive and challenging positions to customers and stakeholders.
• Experience in launching new products to customers.

We’re proud to offer:

• Opportunity to grow your career alongside us with available apprentice program.
• Brilliant support services designed to enhance your physical, mental and financial wellbeing.
• Annual discretionary bonus subject to business and overall performance.
• Discretionary Life Assurance.
• Discretionary Income Protection.
• Group Personal Pension.
• Private Medical Cash Plan.
• Bespoke reward platform including access to retail, cinema & gym discounts.
• 50% off your food every time you dine with us for you and 3 friends.
• Contribute towards our award‑winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We’re committed to responsibly sourcing and all our seafood, therefore we only use sustainably sourced fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
• Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.

About us:

• Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento).
• Our Taiko manufacturing and distribution centre.
• 63 YO! restaurants.
• 50 major retail partners.
• 3700 locations globally from Hawaii to Aberdeen.

Our Values

• Own it, Care About it, Make it Exceptional, Win Together.

Ready to Roll?

Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way…