Commercial Manager

Virgin Money; Greater London; Hybrid; GBP 56,000 - 70,000; Full time

Job summary

A leading financial institution in the UK is seeking a Credit Card Trading Manager to drive acquisition trading performance for Credit Card products. The role involves monitoring trading performance, collaborating with finance teams, and executing pricing strategies. The ideal candidate has experience in financial services, strong analytical skills, and a strategic mindset. This full-time position offers competitive salary ranging from £56,000 to £70,000, alongside generous benefits. We're committed to creating an inclusive culture, welcoming everyone to join our team.

Benefits

Generous holidays

Up to five extra paid well-being days

20 weeks paid family leave

Market-leading pension

Free private medical cover

Qualifications

• Proven experience in a commercial product role within Financial Services.
• Ability to challenge and collaborate with Finance.
• Experience translating data into pricing strategies.

Responsibilities

• Monitor and report on trading performance vs. plan.
• Partner closely with Finance for accurate product performance.
• Lead pricing and product changes ensuring speed-to-market.

Skills

Commercial product role experience

Analytical skills with Excel, Power BI, and PowerPoint

Strategic mindset

Strong collaboration skills

Knowledge of unsecured lending products

Tools

Excel

Power BI

PowerPoint

Job description

Business Unit: Group Unsecured Lending

Salary range: 56000 - 70000 per annum

Location: UK Hybrid - travel required to a local hub at least once a month; additional travel to other Hub locations when required.

Contract type: Permanent

Overview

Our Unsecured Lending team is breaking boundaries, outperforming targets and delivering exceptional value to our customers. We are expanding and looking for a Credit Card Trading Manager to lead acquisition trading performance for our Credit Card products and drive profitable growth. Reporting to the Senior Trading Manager, this role is central to our commercial success, blending financial rigor, strategic pricing and market insight to deliver results in one of the most competitive spaces in consumer finance.

Responsibilities

• Lead acquisition performance: Monitor and report on trading performance vs. plan, identifying risks and opportunities. Deliver real-time insights across trading meetings and business reviews.
• Own product economics: Partner closely with Finance to ensure customer behaviours and product performance are accurately reflected in financial models. Challenge assumptions and advocate for commercial realities.
• Bridge Finance Risk and Commercial: Act as the key conduit between Finance, Risk and Commercial teams translating financial insights into actionable trading strategies and vice versa.
• Collaborate with Insight: Work with the Insight team to develop pricing proposals backed by robust data, including forecasted volume impacts and aggregator table positioning.
• Drive pricing and product strategy: Lead the development and execution of pricing and product changes ensuring speed-to-market and robust governance.
• Market and competitor analysis: Stay ahead of market trends and competitor movements, assessing impact and identifying mitigation strategies.
• Customer outcomes and fair value: Ensure products deliver expected outcomes for target markets. Support fair value assessments and review outcome scorecards.
• Cross-functional collaboration: Build strong relationships with Risk, Finance, Digital, Marketing and Insight teams to align objectives and unlock growth opportunities.

Qualifications

• Proven experience in a commercial product role within Financial Services and deep understanding of product economics and financial modelling.
• Ability to challenge and collaborate with Finance ensuring commercial strategies are financially sound and customer behaviours are accurately represented.
• Experience working with Insight teams to translate data into pricing strategies that drive aggregator performance and volume growth.
• Strong analytical skills using Excel, Power BI and PowerPoint to interpret and present complex data.
• Strategic mindset with a hands-on approach to delivery and performance monitoring.
• Experience launching financial products in a controlled, effective and customer-focused manner.
• A proactive, open-minded attitude and a passion for driving change and transformation.

Desirable

• Knowledge of unsecured lending products and propositions.
• Experience in digital journey conversion optimisation.
• Understanding of Consumer Duty regulations and how to ensure fair value in financial products.

Benefits

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
• Up to five extra paid well-being days per year.
• 20 weeks paid gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
• Market-leading pension.
• Free private medical cover, income protection, and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.

And there’s no waiting around — you’ll enjoy these benefits from day one.

If we receive a high volume of eligible applications we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.

Say hello to Virgin Money

Virgin Money is so much more than just a bank. As part of the Nationwide group, together we’re the UK’s first full-service mutual bank serving millions of retail and business customers, driven by our purpose: Banking but fairer, more rewarding and for the good of society. With us you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society, and embark on a collaborative, customer-obsessed and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks and make a meaningful positive difference.

Be yourself at Virgin Money

At Virgin Money we celebrate everyone. We have fun, think big and relentlessly include each other, all in pursuit of our purpose: Banking but fairer, more rewarding and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

As a Disability Confident Leader we’re committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team.

Note: If we receive a high volume of eligible applications we may prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.

Legal and Requirements

Although some roles allow you to be based anywhere in the UK, we’ll need you to confirm you have the right to work in the UK.

If you’re successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years’ worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime it requires enhanced pre-employment checks and we’ll ask for six years of regulatory references. Once in the role you’ll be subject to periodic employment checks.

Key Skills

Forecasting, Hyperion, Cost Management, Construction Estimating, QlikView, Hub Driving, Analysis Skills, HubSpot, Salesforce, Market Research, negotiation, Financial Planning

Employment Type: Full-Time

Experience: years

Vacancy: 1

Yearly Salary: 56000 - 70000