Commercial Manager

Cooper Golding; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading aerospace firm based in the United Kingdom is seeking a Commercial Manager responsible for customer management and driving sales growth. The ideal candidate will have extensive experience in a high-precision industry, excellent communication skills, and a strong technical background. Key responsibilities include establishing relationships with customers, managing pricing activities, and ensuring compliance with export regulations. The position offers a four-day work week and several employee benefits, including paid holidays and a company pension.

Benefits

4-day week

Paid Holidays + Bank Holidays

Company Pension

Onsite Parking

Qualifications

• Experience in aerospace or similar high-precision industry.
• Ability to thrive under pressure and meet deadlines.
• Proactive change management experience.

Responsibilities

• Establish strong customer relationships from quotation to delivery.
• Drive sales growth and manage customer performance.
• Maintain regular meetings to review KPI performance.

Skills

Customer relationship management

Sales growth strategies

Technical knowledge

Negotiation skills

Time management

Tools

MS Office

ERP systems

Job description

As Commercial Manager you will be responsible for customer management, cost estimations, bid management, identifying opportunities to improve communication and processes, and driving sales growth with existing customers. You will be highly customer focused with excellent technical knowledge and have experience achieving high levels of service excellence.

Responsibilities of the Commercial Manager

• Establish strong relationships and processes between us and customers from quotation to delivery.
• Drive sales growth with existing customer and improved performance based on measurable KPIs.
• Maintain regular meetings with Key Customers, e.g., Quarterly Business Reviews to review past KPI performance, set forward‑looking objectives and targets, and qualify new business opportunities.
• Order Administration – Sales Order loading, management and reporting to support achievement of business objectives and forecasts.
• Proactively provide marketing information to customers on company activity and new technology developments.
• Management of pricing activity with the customers to ensure best recoveries based on value to the customer and realise close / win on business opportunities.
• Drive improved performance through continuous improvement using LEAN tools and processes.
• Proactively manage cross‑functional communication and information flow to ensure high standards of customer service are achieved.
• Business Development, Planning, Supply Chain, Operations, Engineering, IT and other functions.
• Responsible for Export compliance and reporting.

Competencies / Qualifications of the Commercial Manager

• Experienced in aerospace or similar high‑precision industry.
• Experience in working in low volume, high product mix, build‑to‑print environments.
• Excellent communication skills and ability to thrive under pressure and deliver against deadlines.
• Demonstrable experience of effective negotiation and influencing skills for win‑win outcomes.
• Strong time management skills and be good at prioritising tasks.
• Flexible in approach and willing to undertake business travel.

Proactive change management experience.

A strong working knowledge of MS Office applications, particularly Excel to support business reporting.

Experience in the use of ERP systems and the engagement of teams in these systems for basic business management.

Must be capable of leading a multi‑functional team in the customer management environment.

Experience in Import / Export compliance and management.

Benefits of the Commercial Manager

• 4‑day week
• Paid Holidays + Bank Holidays
• Company Pension
• Onsite Parking