Commercial Manager

Europcar Mobility Group; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading vehicle rental service provider in the UK is seeking a highly motivated Head of New Business to drive revenue growth in vans and trucks. You will engage in sales targets, manage customer portfolios, and collaborate across departments to expand market reach while ensuring exceptional service. Ideal candidates will possess strong sector knowledge and experience in B2B sales.

Qualifications

• Experience in B2B market sales, specifically with vans and trucks.
• Ability to track market performance and understand customer needs.
• Familiarity with financial forecasting and budget management.

Responsibilities

• Drive UK V&T revenue growth and meet personal sales revenue targets.
• Collaborate with departments to promote V&T solutions.
• Attend customer meetings and provide product knowledge.

Skills

Sector/verticals industry knowledge

Sales and customer buying cycles understanding

Strong attention to detail

Good communication skills

CRM skills

Job description

Reporting to Head of New Business and UK Van & Truck (V&T) Director (dotted line). This role operates in the UK B2B market and is responsible for driving UK Vans (LCV) & Truck revenue growth. Delivery of this is in three key areas. 1) Revenue: as well as achieving your personal revenue targets you will assist the UK SME, Corporate and Insurance Sales Teams to achieve their V&T Sales Targets. 2) Portfolio Management: understand and influence the shape, size and performance of the UK V&T B2B customer portfolio. 3) Fulfilment: support and oversee fulfilment of key customer orders and meeting their expectations.

Main objectives:

• Deliver the UK's 5 Year V&T EBITDA growth strategy and own V&T B2B Revenue budget
• Deliver personal sales revenue target plus assisting the wider teams to meet their V&T growth targets with a focus on new customer acquisition, order fulfilment and customer retention.
• Work closely with key departments including, Fleet, Operations, RCM, Marketing as well as working closely with the Europcar station network to drive local V&T revenue growth
• Identify new geographical, demographic or sector areas for V&T opportunities. Work with New Business teams and local stations to promote V&T solutions.
• Understand and influence the shape, size and performance of the UK V&T B2B customer portfolio and key underlying KPI's and metrics (i.e average length of hire, RPD, days etc)
• Play lead role in V&T B2B financial forecasting and budget process working closely with Sales Performance , RCM, V&T as appropriate.
• Track and understand market performance including but not limited to market share, competitor performance, product & proposition and use this insight to help drive Europcar's growth
• Clear understanding of customer needs and provide oversight and fulfilment of customer orders, on time and to the appropriate spec.
• Attend customer prospect meetings and share detailed product knowledge of all LCV Commercial vehicles, including aftermarket equipment and sector specific vehicles (such as Chapter 8 fleet) to aid the closing of V&T deals.
• Assist customers in the transition to e-vans with a detailed understanding of the products available and our own e-van fleet. Good TCO understanding and the ability to address customers concerns with detailed proposals

Key tasks and responsibilities:

• Understanding of sales and customer buying cycles (new business and retention)
• Use your strong sector/verticals industry knowledge to promote Europcar as the go to V&T supplier
• Strong attention to detail, good communication and CRM skills to inform multiple departments of the V&T Sales pipeline
• Work closely with your Fleet counterpart in respect of additional equipment being fitted to vehicles and remain informed and involved where needed to facilitate the on-time fitment and compliance of 3rd party suppliers
• Maintain high responsiveness and high visibility
• Ensure that CRM is fully updated with all activity

Europcar Mobility Group is a leading provider of car rental services, offering a diverse fleet for business and leisure travel and helping to change the way our customers move. We are committed to providing exceptional customer service and innovative solutions that meet the evolving needs of our clients. As we continue to expand our market presence, we are seeking a highly motivated and experienced Head of New Business to drive our growth strategy and lead our new business efforts.