Commercial Lines Account Manager

ZipRecruiter; Bristol; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a skilled Commercial Lines Account Manager to enhance client relationships and manage accounts effectively. This role involves direct interaction with clients, ensuring their needs are met while adhering to corporate standards. With a focus on providing exceptional service, you will handle policy changes and inquiries, all while thriving in a dynamic environment. Join a company known for its stability and excellent work culture, where your contributions will directly impact client satisfaction and business success. If you are passionate about insurance and client service, this opportunity is perfect for you.

Benefits

401(k) Match

Annual Bonus

Flexible Vacation

Medical, Dental, Vision Plans

Relaxed Dress Code

Profit Sharing

Quarterly Sales Contests

Life Insurance

Pet Insurance

Legal Services

Qualifications

• 3+ years of experience in Commercial Lines insurance, preferably at an agency.
• Mandatory Producer License and Bachelor's degree or equivalent experience.

Responsibilities

• Manage the workflow and lifecycle for an assigned book of business.
• Act as the primary client relationship manager for Commercial Lines clients.

Skills

Commercial Lines Insurance Experience

Verbal and Written Communication Skills

Attention to Detail

Multitasking Ability

Teamwork Skills

Education

Bachelor's Degree in a Related Field

Producer License

Tools

MS Office

Job description

Job Description

Who You Are:

You are a Commercial Lines Account Manager with 3+ years of Commercial Lines insurance experience who is ready to step up to the big leagues. You are committed to providing only the highest level of service for your clients. You thrive in a fast-paced environment and can juggle priorities and deadlines with ease. You are well-versed in Commercial Lines insurance products and may have experience in a particular industry such as construction, energy, education, transportation, or real estate. You get to know your clients and their needs. You are comfortable communicating via email and phone. This is a relationship business, and you recognize and appreciate that. Following detailed procedures is important to you. You have experience quoting and working with top and regional insurance carriers. You are motivated by hard work and doing what is right. Accuracy and attention to detail are your strengths. You take pride in your work and doing what is best for your clients. You enjoy challenges!

Job Summary:

This individual will proactively manage the workflow and lifecycle for an assigned book of business. They will be the primary client relationship manager, responsible for account servicing and maintenance for new and existing Commercial Lines clients. This role involves being the day-to-day contact with clients, handling policy changes, inquiries, renewals, and billing. The role adheres strictly to our Corporate Standards of Excellence and procedural guidelines outlined in our Professional Procedure Manual.

This position offers flexibility in office location, which could be in any of our offices across Rhode Island, Massachusetts, or Connecticut. A hybrid/remote schedule is also possible.

What you bring to the table:

• 3+ Years of Commercial Lines Insurance experience, preferably at an agency.
• Producer License (Mandatory)
• Bachelor's degree in a related field or equivalent work experience
• Expertise in Commercial Lines coverage and terminology
• Excellent verbal and written communication skills
• Ability to multitask and adapt in a dynamic environment
• Teamwork skills
• Strong attention to detail
• Insurance designations such as CIC, CISR, or related specialties
• Proficiency in MS Office products

Who We Are:

Starkweather is a 145-year-old company recognized as one of the Best Places to Work in our territory. Owned by a Trust and managed by Trustees and a Board of Directors, our mission is to provide stability and security for our clients and employees. We offer a competitive compensation package including base salary, annual bonus, 401(k) match, and profit-sharing. Opportunities include Quarterly Sales Contests, attractive commissions, and an annual Leader's Trip.

Our benefits include Medical, Dental, Vision, HSA, FSA, HRA plans, flexible vacation and sick policies, Beneficial Time Off, relaxed dress code, Life, LTD, voluntary Life, Pet Insurance, Accident, Critical Care, Legal, and Theft services.

Starkweather & Shepley is an equal opportunity employer, prohibiting discrimination and harassment of any kind. Reasonable accommodations are available for individuals with disabilities. These statements describe the general nature of work and are not a complete list of responsibilities. They do not constitute a contract and are subject to change.