Commercial Lead – LTV & Growth (Hybrid, Share Options)

3Search; England; Hybrid; GBP 70,000 - 80,000; Full time

Job summary

A high-growth D2C brand is seeking a Commercial Lead (LTV) to enhance customer lifetime value through robust retention, monetisation, and reactivation strategies. The ideal candidate will have 3–5 years of relevant experience, strong analytical skills, and the ability to influence cross-functional teams. This role offers a competitive salary along with excellent wellness and professional development perks, including a £500 learning budget and enhanced parental leave.

Benefits

£500 personal learning budget

25 days’ holiday + bank holidays + 1 extra day each year

5 annual wellbeing days

Enhanced parental leave (fully paid maternity/paternity)

Private medical and dental cover

Cycle to work scheme

Paid sabbaticals after 5 years

Qualifications

• 3–5 years in a D2C or subscription business.
• Confidence with LTV metrics like churn and cohort analysis.
• Strong analytical skills with a bias for action.

Responsibilities

• Take accountability for retention, reactivation, and monetisation strategies.
• Create customer segments and personalisation strategies.
• Lead initiatives to boost upsell products and loyalty propositions.

Skills

Commercial growth experience

Retention strategy

Analytical skills

Stakeholder management

Business Intelligence tools familiarity

Tools

Looker

Job description

A high-growth D2C brand is seeking a Commercial Lead (LTV) to enhance customer lifetime value through robust retention, monetisation, and reactivation strategies. The ideal candidate will have 3–5 years of relevant experience, strong analytical skills, and the ability to influence cross-functional teams. This role offers a competitive salary along with excellent wellness and professional development perks, including a £500 learning budget and enhanced parental leave.