Commercial IT Business Analyst EMEA

TN United Kingdom; Hook; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company that is a global leader in animal health, dedicated to innovation and sustainability. As a Commercial IT Business Analyst, you will play a crucial role in bridging local commercial teams and IT, ensuring the successful delivery of digital strategies. This hybrid position offers a dynamic work environment where your contributions will directly impact the health of animals and the success of the organization. Collaborate with diverse teams, manage IT projects, and drive the adoption of global technology capabilities. If you're passionate about making a difference and advancing your career, this opportunity is for you!

Qualifications

• 3+ years of experience in IT systems implementation and support.
• Strong understanding of commercial processes and technologies.

Responsibilities

• Own IT operations and enablement of digital strategy for commercial affiliates.
• Build relationships with stakeholders and oversee local IT vendors.

Skills

IT Systems Implementation

Stakeholder Management

Analytical Skills

Problem Solving

Communication Skills

Education

Bachelor's Degree in Computer Science

Tools

CRM Systems

Marketing Automation Tools

Sales Analytics Tools

ITIL Processes

Job description

Social network you want to login/join with:

Commercial IT Business Analyst EMEA, Hook

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Client:

Elanco

Location:

Hook, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0dec1d568f72

Job Views:

5

Posted:

24.04.2025

Expiry Date:

08.06.2025

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Job Description:

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose – to advance the health of animals, people, the planet and our enterprise. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! Location: Hook, UK (Hybrid type of work) Position Summary: This role will own the IT operations and enablement of Elanco’s digital strategy for our European Commercial affiliates. As our IT SiteOps Analyst for Commercial affiliates in Western Europe, you will be the primary IT point of contact, acting as a bridge between local commercial teams and IT. You will own IT delivery of local and regional Commercial initiatives which need involvement of IT, and you will champion the adoption and efficient use of our global commercial technology capabilities, ensuring they meet the unique needs of each affiliate while aligning with Elanco’s global strategy. You will also support delivery of other local operational IT services & solutions as well as coordinate with IT service providers to maintain stability. Responsibilities: Site Operations IT is at the heart of the global IT organization ensuring the ‘rubber hits the road’ on Elanco’s growing digital investments positioned on modern IT architecture. The key responsibilities for this role include: * Represent all aspects of IT tolocalemployees, building a strong brand for IT * Build and maintain strong relationships with key stakeholders in both IT and the commercial business, effectively communicating updates, challenges, and opportunities. * Oversee local IT vendors ensuring service level agreements are met and value is maximized. * Gather, analyze, and prioritize local IT, ensuring alignment with global IT strategy * Maintain a strong understanding of global commercial capabilities and promote their adoption within the Western European affiliates, driving standardization * Lead and manage small to medium-sized IT projects related to local systems and processes * Actively participate in the country’s operational agendas to enable site “essential wins” * Own thetechnology and business use of localIT applications and related hardware,ensuring continuous operation, systems remain in a validated state and managelifecycles through releases and retirement * Ensure local adoption of global IT policies and processes * Oversight of localITservice provider resources ensuring theydeliver reliable, quality IT services * Understand and represent local compliance requirements for IT solutions/services e.g. data privacy Basic Qualifications: * Bachelor’s degree in Computer Science or related Scientific area * Minimum three years’ experience in the implementation and support of IT systems and/or infrastructure Additional Skills & Preferences: * Proven experience in a similar IT analyst role * Excellent communication, interpersonal, and stakeholder management skills * Understanding of commercial processes and technologies, such as CRM, marketing automation, sales analytics, sales data * Knowledge & experience of ITIL processes * Demonstrated ability to influence peers and business partners * Demonstrated ability to proactively identify issues and either resolve or escalate to the appropriate level for resolution * Build strong relationships with other IT functions * Strong analytical, problem solving and investigative skills * Experience in the Animal Health industry or Commercial environment, with a solid understanding of relevant processes and trends Travel: * 0-10% travel Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status