Commercial Insight Analyst

Pagabo Group; Hull and East Yorkshire; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Performance-related incentives

Pension scheme

Life insurance

Perkbox access

Real Living Wage employer

Job summary

Pagabo Group is seeking a Commercial Insight Analyst to turn data into commercial decisions. You will build automated BI, create client and internal dashboards, and reduce manual steps in how data reaches people across the business.

Based in a hybrid setup with Hull/Leeds and home, you will own the data platform and visualisation for Pagabo+ and Sypro, collaborate with product teams, and help colleagues use Copilot and AI tools while ensuring data governance and compliance.

Qualifications

• At least three years' experience in an analytical role within a commercial function.
• Strong commercial judgement, with the ability to sense-check figures and challenge results.
• Reading and adapting queries against a curated data warehouse.
• Proficiency in Power BI, including report design and semantic models.
• Advanced Excel skills.

Responsibilities

• Build and maintain automated BI for named internal owners.
• Produce commercial analysis for account management and development teams.
• Manage the Data & AI request queue: define the decision each request supports and reuse assets.
• Validate outputs against controls and classify figures as certified or indicative.
• Design Power BI reports and apps with scheduled refresh.

Skills

Analytical experience

Commercial judgement

Stakeholder management

SQL literacy

Excel skills

Tools

SQL

Power BI

Excel

Jira

Confluence

Job description

We are looking for a Commercial Insight Analyst to turn the Group's data into commercial decisions: automated business intelligence that named owners act on, clear visualisation for colleagues and for customers in our products, and fewer manual steps in how data reaches people.During 2026 the Group has brought the data from nine source systems into one curated data layer, with Power BI and Copilot-enabled reporting for Finance, Pagabo+ adoption and customer support. Demand for data, reporting and AI support has grown with it. This new, permanent role in the Data & AI team owns commercial business intelligence and visualisation day to day, so the data platform and the product-facing data work can move forward. Specific responsibilities:

• Build and maintain automated business intelligence for named internal owners, replacing reports produced by hand. Examples: client and account health for account management, account growth for Sypro sales, trading health for the senior leadership team, and progress from FMF to the digital fee on Pagabo+.
• Produce commercial analysis for account management, Sypro business development and the framework teams, such as pipeline, cross-sell lists and supplier value statements.
• Manage the Data & AI request queue: establish the decision each request supports, reuse existing assets first, and deliver or redirect.
• Validate every output against an independent control before release, classify figures as certified or indicative, and raise root-cause change requests rather than workarounds.
• Comply with Pagabo's AI Policy and data-handling standards, including the rules on using one group company’s data in another. Escalate any analysis that could affect supplier selection or procurement fairness.
• Design Power BI reports and apps that people use, with scheduled refresh and a clear "data as at" time.
• Prototype new views quickly with AI tools such as Claude or Copilot, then move the ones that are used into Power BI.
• Work with stakeholders and the product teams on data visualisation inside Pagabo+ and Sypro, moving from visualisation to insight to recommendations.
• Automate manual reporting and data-handling steps where the business owner agrees the change.
• Help colleagues use Microsoft Copilot and other approved AI tools on their own data, through drop-in sessions and a small champion network.

Pagabo Group is the parent organisation for a group of cross-industry businesses including national procurement specialist Pagabo, leading construction management software organisation Sypro, and social value software and consultancy organisation ImpactOS.

Pagabo Group's mission is to utilise technology and innovative thinking to bring a better, faster, and greener approach within its core markets - including the built environment and construction sectors. The group structure provides a platform for growth and opportunity for the businesses to work together - sharing knowledge and expertise, and working together to create a better future for all.

Pagabo Group is committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from all backgrounds and ensure equal opportunities for all, regardless of age, disability, gender, race, religion, sexual orientation, or any other protected characteristic.

The role at a glance

• Department: Data & AI
• Reports to: Senior Product Manager, Data & AI
• Contract: Permanent, full-time
• Location: Hybrid, between our Hull head office, a Leeds co-working space and home

Skills and Experience:

• At least three years' experience in an analytical role within a commercial function, such as bid or commercial management in construction, procurement, pricing, revenue operations or financial analysis.
• Strong commercial judgement, with the ability to sense-check figures and challenge results that do not look right.
• Working knowledge of SQL, sufficient to read, run and adapt queries against a curated data warehouse.
• Proficiency in Power BI, including report design and working with semantic models.
• Advanced Excel skills.
• Practical experience of using AI tools such as Microsoft Copilot or Claude in analytical work, with the judgement to validate outputs before they are relied upon.
• Excellent communication skills, with the confidence to engage senior, non-technical stakeholders and to establish the decision a request supports before work begins.
• Strong organisational and stakeholder-management skills, including managing competing priorities, setting clear expectations and declining requests constructively.
• Experience in public-sector procurement, frameworks, construction, contract management or social value (desirable).
• Designing dashboards for customers or embedded analytics in a software product (desirable).
• Reporting from HubSpot CRM (desirable)
• Experience of training or coaching colleagues, or of running a champion network (desirable).
• Familiarity with Jira and Confluence; Python for data analysis (desirable).

What’s On Offer:

• Performance-related incentives that recognise your contribution
• Company pension scheme
• Life insurance
• Recognition awards through Perkbox
• Proud to be a Real Living Wage employer
• 25 days' annual leave, plus bank holidays
• An extra day off for your birthday
• Paid Christmas leave
• Holiday purchase scheme, giving you the option for even more time away
• Enhanced family-friendly policies
• Private medical insurance from day one, including dental and optical cover
• Access to our Employee Assistance Programme
• Free lunch and refreshments, Monday to Friday
• Enhanced families' policy
• Free gym access (Hull)
• Discounted gym memberships across the country
• £250 monthly giveaway, rewarded via Perkbox
• Exclusive discounts and savings on leading high street brands through Perkbox and our Private Medical Insurance provider
• A tailored study package and development plan, agreed following successful completion of probation
• Support to continue learning, developing and progressing your career
• One paid volunteering day every year
• £100 annual donation to a registered charity of your choice
• Proud to be a certified B Corp
• A supportive culture where great work is recognised and celebrated