Commercial Executive

The Compleat Food Group; Tees Valley; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading food business in Tees Valley seeks a Commercial Executive. You will support the Commercial team by providing administrative and analytical support to enhance customer service and manage product forecasts. The ideal candidate is numerate, possesses excellent communication skills, and has a problem-solving mindset. This position offers various employee benefits and emphasizes a team-oriented environment.

Benefits

Salary Sacrifice Schemes

33 days’ annual leave

Holiday Discounts

Access to retail discounts

Free product handouts

EV charging points

24/7 access to Grocery Aid

Physical Wellbeing Hub

Free diet & nutrition advice

Career Development programs

Qualifications

• Be highly numerate with a logical & analytical approach to problem solving.
• Excellent customer service skills.
• Be PC Literate & have working expertise of Microsoft Excel & PowerPoint.
• Have experience of using data management systems.
• Have excellent communication, presentation skills both verbal & written.
• Can work under pressure with desire to ‘go the extra mile’.
• Possess strong organisational skills & ability to prioritise workload.
• Be able to demonstrate ability to use initiative & exceed expectations.

Responsibilities

• Support the Commercial team in delivering excellent service across customer accounts.
• Provide administrative support to the senior management team.
• Prepare weekly reports.
• Manage Promotion, Forecasting, and Analysis.

Skills

Numerate with logical & analytical approach

Excellent customer service skills

PC Literate, expertise in Excel & PowerPoint

Experience with data management systems

Excellent communication skills

Ability to work under pressure

Strong organisational skills

Driving Licence

Job description

Overview

Commercial Executive – The Compleat Food Group, Middlesbrough. Join our Commercial team in Middlesbrough. We’re excited to offer an opportunity for a Commercial Executive to join our team in Middlesbrough.

About The Compleat Food Group

At The Compleat Food Group, we’re a food business built on purpose and passion. Formed in 2021, we’re on a mission to create Food to Feel Good - great quality, tasty and affordable food that people love to eat. We’re home to brands including Wall’s Pastry, Pork Farms, Wrights, The Real Yorkshire Pudding Co., unearthed, Vadasz, Squeaky Bean, Palace Culture, and Harvey & Brockless. We’re a leading supplier of own-label pastry, sweet bakery, party food, olives and antipasti, added-value egg products, continental meats, dips and sauces and plant-based food to UK retailers and foodservice. With over 6,000 colleagues across 17 sites and an annual turnover of £1.3bn, we’re united by a shared ambition to shape the future of food for the better. We are backed by European private equity firm PAI Partners.

Purpose of the role

You will be responsible for supporting the Commercial team in delivering excellent service across customer accounts. This includes providing administrative support to the senior management team through analysis, data gathering and report writing.

Working Hours

Monday – Thursday: 8:30am – 5pm and Friday: 8:30am – 4pm

Location

Middlesbrough

Salary

£34,000 per annum

Key Duties, Accountabilities & Responsibilities

• Preparing weekly reports
• Promotion Management, Forecasting, and Analysis both Internally and Externally
• Setting up and maintaining product information
• Maintaining product forecasts across all lines, working with Supply Chain to ensure forecast accuracy
• Attend Store visits as required to ensure that products are ranged correctly with a high level of availability, while seeking out newness and changes in stores
• Manage processes with NPD
• Support the organisation of customer meetings, visits and exhibitions and attend relevant customer meetings to grow your experience and enhance relationships
• Monitor and challenge Customer service levels, communicating with all stakeholders
• Pricing Management, ensuring systems are aligned with the correct costs
• Co-ordinate samples and couriers

Knowledge, Skills and Experience

• Be highly numerate with a logical & analytical approach to problem solving
• Excellent customer service skills
• Be PC Literate & have working expertise of Microsoft Excel & PowerPoint
• Have experience of using data management systems
• Have excellent communication, presentation skills both verbal & written
• Can work under pressure with desire to ‘go the extra mile’
• Possess strong organisational skills & ability to prioritise workload
• Be able to demonstrate ability to use initiative & exceed expectations
• Driving Licence

Why Join Us?

At The Compleat Food Group, we believe our people are the heart of our success. That’s why we offer a wide range of benefits designed to support your lifestyle, wellbeing and career growth:

Financial & Lifestyle Benefits:

• Salary Sacrifice Schemes - including Electric Vehicles, Home & Tech, Cycle to Work, and SMART Pension
• 33 days’ annual leave (including bank holidays) with the option to purchase extra
• Holiday Discounts via our online retail platform
• Access to enhanced retail discounts online and in-store
• Free product handouts across our sites, so you can sample and enjoy our delicious products first hand
• EV charging points - available at selected sites

Health & Wellbeing:

• 24/7 access to Grocery Aid for free financial, emotional, and practical support
• Physical Wellbeing Hub - free on-demand exercise classes, gym discounts
• Free diet & nutrition advice with access to thousands of healthy recipes
• Online wellbeing support - from mindfulness to lifestyle resources
• Financial wellbeing tools - including mortgage calculators, budgeting tools, and financial aid

Career Growth & Development:

• Access to a personalised online learning platform (LMS)
• Formal and informal training opportunities tailored to your role
• Performance Development Plans and regular Career Conversations
• Company Mentoring Scheme to add depth and really support your career journey
• Recognition through Club Compleat rewards

Community & Culture:

• 2 paid volunteering days per year to give back to causes that matter to you
• Charity initiatives and fundraising events
• Team socials to connect and celebrate together
• Employee networks & support groups - including Women @ Compleat
• New baby gift for new parents

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome diverse talent, knowing it drives exceptional results and a better workplace. We are committed to Fairness, Equity, Inclusivity, and Respect, and we ensure all colleagues can thrive by bringing their whole selves to work. We are an equal opportunities employer and provide the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment Agencies: We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition team.

If you would be interested in working with us please send a message to [e-mail]

[[e-mail]] and should we have any roles we need additional support with we will reach out to you.