Commercial Excellence Manager

Pod Point, Ltd.; City Of London; Hybrid; GBP 60,000 - 69,000; Full time

Job summary

A leading EV charging company in London is seeking a Commercial Excellence Manager to streamline sales enablement processes. You will work cross-functionally to create effective CRM systems and frameworks that enhance sales performance. The ideal candidate should have proven experience in sales operations and expertise in HubSpot CRM. This position offers a flexible hybrid working model and numerous benefits.

Benefits

25 days holiday plus bank holidays

Flexible hybrid working model

Pension scheme with 4.5% matched contribution

Life insurance covering up to 4x annual salary

Employee Assistance Program

Qualifications

• Proven experience in Sales Operations, Sales Enablement, or Revenue Operations.
• Expert in HubSpot CRM with at least 3 years' hands-on experience.
• Comfortable with dashboards and performance measurement.

Responsibilities

• Align sales, marketing, operations, and finance for effective commercial engine.
• Turn commercial strategies into sales frameworks and processes.
• Build and improve dashboards and analytics for pipeline health.

Skills

Sales Operations experience

B2B sales cycle understanding

Project management skills

HubSpot CRM expertise

Strong Excel capabilities

Stakeholder management skills

Tools

HubSpot

Excel

Job description

Commercial Excellence Manager

Department: Sales

Employment Type: Full Time

Location: London

Reporting To: Head of Revenue Operations

Compensation: £60,000 / year

We’re Pod – one of the UK’s leading EV charging providers, trusted by over 250,000 customers and powering more than 5 million miles every single day. But behind the numbers is a team of passionate people working together to shape a smarter, more sustainable future.

We started off in 2009 as Pod Point, helping people make the switch to electric as EVs began to hit the road. Today, we’re leading the way into a smarter energy future. Now part of the EDF Family, a global leader in low-carbon energy, we're giving people and communities the power move confidently through electrification.

We’re proud to be the trusted charging partner for leading automotive brands like Mercedes, Jaguar Land Rover, BMW, and Kia; home builders Barratt and Bellway; and retail giants including Tesco. Our smart charging solutions don’t just support EV drivers - they help balance the grid, lower costs, and make clean energy accessible to everyone.

Pod is the next evolution of Pod Point. As electrification becomes everyday, Pod is here to help build a brighter future for society by managing the flow of energy, making it affordable, accessible, and for the benefit of everyone. With 250,000 customers already trusting us to be at the heart of their EV life, we see Pod playing a leading role in the UK’s increasingly electrified future. Our focus is on powering not just homes and vehicles, but local communities and social progress.

We’re all about flexibility, community and a healthy work-life balance. Our hybrid model offers a 'best of both worlds' approach combining the best parts of home and office working. When you'll be in the office depends on your role, but you can expect to work from our London office between 8-12 days per month.

To support this, the successful applicant should be within a reasonably commutable distance to our office (Gray's Inn Road, London, WC1X 8HB).

Join the EVolution:

We're looking for a Commercial Excellence Manager who can be the centre of gravity for our sales enablement. This role isn’t just about tools and processes — it’s about making sure our sales teams are set up to win with the right CRM, dashboards, playbooks, and frameworks that drive faster conversions and smarter decisions. You’ll work across sales, marketing, finance, and ops, influencing at every level without needing direct reports, and you’ll take pride in creating systems that actually get used and make a measurable difference. If you’re someone who thrives on solving commercial challenges, loves turning data into action, and wants to have a visible, lasting impact on how a high-growth business scales, this role offers the chance to shape the future of our commercial performance in the EV industry.

So, what you'll do:

• Own Revenue Enablement Workstreams - you’ll align sales, marketing, operations, and finance to ensure the commercial engine runs effectively
• Translate Strategy into Action - you’ll turn Pod’s commercial strategies into clear sales frameworks, tools, and processes that scale
• Define Standards and Frameworks - you’ll maintain Pod’s Ideal Customer Profile (ICP), account qualification criteria, bid documentation, and channel-specific standards
• Be the CRM Owner - you’ll lead the configuration, optimisation, and adoption of HubSpot across all commercial users (sales and marketing)
• Deliver Data & Insights- you’ll build and continuously improve dashboards and analytics covering pipeline health, conversion rates, and channel ROI
• Protect Data Integrity - you’ll ensure reporting standards are met and data quality is maintained across all sales channels
• Build Enablement Toolkits - you’ll develop and maintain playbooks, proposal templates, ROI calculators, and case studies that make it easier for sales to win
• Standardise Sales Processes- you’ll create clear, repeatable frameworks for qualification, bids, and deal management
• Partner with Marketing - you’ll collaborate internally and with agencies to ensure sales materials are fresh, compelling, and up to date
• Work with Finance - you’ll monitor, refine, and manage commission schemes that drive the right behaviours
• Lead Cross-Functional Projects - you’ll drive initiatives across sales, marketing, finance, and ops without direct reports, leveraging influence and project management skills
• Identification and Coordination of Sales Training Needs - you’ll create and deliver critical Sales training modules and co ordinate with relevant 3rd parties where needed to execute these
• Manage External Partners - you’ll oversee tool development, training vendors, consultants, and agencies to deliver on time and within budget
• Be the Go-To Person - you’ll act as the subject matter expert on all commercial tools, processes, and performance, partnering with IT for continuous improvement.

What you'll bring to the role:

• Proven experience in Sales Operations, Sales Enablement, Commercial Excellence, or Revenue Operations
• Strong understanding of B2B sales cycles (OEMs, integrators, workplace, distribution)
• Demonstrated ability to manage cross-functional projects without direct line authority
• Expertise in HubSpot CRM – at least 3 years’ hands-on experience, preferably building from scratch
• Strong capabilities in Excel, including automation-level skills (macros, advanced formulas, data modelling)
• Experience supporting bids with clear, concise commercial writing
• Data-driven mindset – comfortable with dashboards, analytics, and performance measurement
• Strong stakeholder management skills, able to influence at all levels of the business
• Highly organised with a continuous improvement mindset.

Even better, but not essential, if you have:

• Experience working with offshored services to deliver onshore support to sales
• Background in EVs, sustainability, or the energy sector
• Knowledge of incentive design and behavioural economics
• Familiarity with scaling sales organisations in a fast-growth environment.

Perks that spark joy:

• Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
• Flexible hybrid working model
• Work abroad for up to 20 days per year
• Salary Sacrifice EV Scheme and free Pod Point
• Family & friend discount scheme
• 25 days holiday (plus Bank Holidays)
• Very generous parental and family leave
• Pension scheme with a 4.5% matched contribution
• Eyecare scheme
• Life insurance covering up to 4x your annual salary
• Virtual GP provided by HealthHero
• Employee Assistance Program
• Free Mortgage Advice
• Discounted Gym Memberships
• Cycle2Work Scheme

Important Information:

You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice.