Commercial Engagement Anlayst

SRG; Marlow; Hybrid; GBP 42,000 - 64,000; Full time

Job summary

SRG in Marlow is seeking an Commercial Engagement Analyst to support the IMCO Commercial Engagement team with reporting, analytics, and project delivery across international pricing and commercial initiatives.

The role focuses on data-driven decision making, optimizing pricing systems, and improving customer experience across multiple markets. Experience across CX projects and pricing analytics is essential, with 2–8 years in analytics or related fields.

Qualifications

• 2-8 years of experience within analytics, commercial operations, pricing, customer excellence, business intelligence, or a related field.
• Strong analytical skills with experience gathering, manipulating, and interpreting data from multiple sources.
• Ability to translate complex data into meaningful business insights and recommendations.
• Experience using reporting, visualisation, or analytics tools (e.g. Power BI, SAC, Tableau, Foundry, Veeva, or similar platforms).
• Good commercial and financial awareness.
• Strong organisational and project management skills with the ability to manage multiple priorities.
• Excellent communication and stakeholder management skills.
• Proactive, self-motivated approach with strong problem-solving capabilities.
• Proficiency in Excel and data analysis techniques.
• Experience within pharmaceuticals, healthcare, FMCG, consumer products, or a highly regulated environment.
• Exposure to pricing, trade, revenue management, customer excellence, or commercial effectiveness projects.
• Experience supporting systems implementation, process automation, or digital transformation initiatives.
• Knowledge of SAP, Foundry, Veeva, SAC, Power BI, or similar commercial systems.
• Experience working in international or cross-functional environments.

Responsibilities

• Support and lead analytics activities across CX projects, including MAUVE mapping customer universe and value proposition.
• Analyze commercial, pricing, customer, and operational data to identify trends, opportunities, and actionable insights.
• Partner with BTS and other stakeholders to support automation and enhancement of pricing and promotional analytics.
• Maintain and improve ASP tracking and reporting tools for accuracy and relevance.
• Contribute to scoping, planning, and execution of future phases of consumer activation initiatives.
• Deliver analytics and reporting for Concierge projects, including onboarding, outbound logistics, and customer performance metrics.
• Act as a liaison between Customer Experience teams and functions such as MABI and BTS to support project delivery.
• Support management, maintenance, and optimisation of pricing and commercial systems.
• Assist with business case development, project tracking, and performance reporting for strategic initiatives.
• Present findings and recommendations to stakeholders clearly and concisely.
• Support continuous improvement initiatives that enhance commercial effectiveness and customer experience.

Skills

Analytics

Pricing

BI tools

Excel

Stakeholder management

Communication

Project management

Cross-functional

Data interpretation

International markets

Tools

Power BI

SAC

Tableau

Foundry

Veeva

SAP

Job description

Location – Marlow, 3 days per week on site

12-month contract

Rate: Dependant on experience

Position Summary

The Commercial Engagement Analyst will support the IMCO Commercial Engagement team by providing reporting, analytics, and project delivery across key international pricing, customer excellence, and commercial initiatives. The role will contribute to data-driven decision making, support strategic projects, and help optimize pricing systems and commercial processes across international markets.

The successful candidate will have strong analytical capabilities, commercial awareness, and the ability to work with multiple stakeholders across functions. This position offers development opportunities for both junior analysts and more experienced professionals looking to expand their impact within an international commercial environment.

Key Duties & Responsibilities

• Support and lead analytics activities across Customer Experience (CX) projects, including MAUVE (mapping customer universe and value proposition).
• Analyse commercial, pricing, customer, and operational data to identify trends, opportunities, and actionable insights.
• Partner with BTS and other stakeholders to support the automation and enhancement of pricing and promotional analytics.
• Maintain and continuously improve ASP tracking and reporting tools to ensure accuracy and relevance.
• Contribute to the scoping, planning, and execution of future phases of consumer activation initiatives.
• Deliver analytics and reporting for Concierge projects, including onboarding, outbound logistics, and customer performance metrics.
• Act as a key liaison between Customer Experience teams and functions such as MABI and BTS to support project delivery.
• Support the management, maintenance, and optimisation of pricing and commercial systems.
• Assist with business case development, project tracking, and performance reporting for strategic initiatives.
• Present findings and recommendations to stakeholders in a clear and concise manner.
• Support continuous improvement initiatives that enhance commercial effectiveness and customer experience.

Skills & Experience

• 2-8 years of experience within analytics, commercial operations, pricing, customer excellence, business intelligence, or a related field.
• Strong analytical skills with experience gathering, manipulating, and interpreting data from multiple sources.
• Ability to translate complex data into meaningful business insights and recommendations.
• Experience using reporting, visualisation, or analytics tools (e.g. Power BI, SAC, Tableau, Foundry, Veeva, or similar platforms).
• Good commercial and financial awareness.
• Strong organisational and project management skills with the ability to manage multiple priorities.
• Excellent communication and stakeholder management skills.
• Proactive, self-motivated approach with strong problem-solving capabilities.
• Proficiency in Excel and data analysis techniques.
• Experience within pharmaceuticals, healthcare, FMCG, consumer products, or a highly regulated environment.
• Exposure to pricing, trade, revenue management, customer excellence, or commercial effectiveness projects.
• Experience supporting systems implementation, process automation, or digital transformation initiatives.
• Knowledge of SAP, Foundry, Veeva, SAC, Power BI, or similar commercial systems.
• Experience working in international or cross-functional environments.

Personal Attributes

• Curious and data-driven mindset.
• Strong attention to detail.
• Collaborative and relationship focused.
• Comfortable working in a dynamic, fast-paced environment.
• Adaptable and culturally aware with the ability to engage stakeholders across multiple markets.
• Resilient and able to deliver results under pressure and to tight deadlines.

Candidate Profile

This role would suit:

An Analyst with approximately 2-4 years' experience looking to take ownership of projects and develop commercially.

A Senior Analyst with 5-8 years' experience seeking broader exposure to international pricing, customer excellence, and strategic commercial initiatives.