Commercial Director

Stagecoach Group plc; Gloucester; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading transport operator in the UK is seeking a Commercial Director to drive commercial and revenue-generating activities. You will shape the strategy to grow the business and enhance customer experience. Ideal candidates will have proven experience in commercial growth strategies and stakeholder management. This role includes a competitive salary and benefits package, including a company car and free travel for you and a companion.

Benefits

Generous pension

Car or car allowance

Free travel for you and a companion

Retail and leisure discounts

Qualifications

• Proven experience leading commercial and revenue growth strategies within a customer-facing, multi-site business.
• A strong strategic mindset with the ability to translate analysis into actionable business plans.
• Deep understanding of pricing, yield management, and market development principles.

Responsibilities

• Develop and execute a clear commercial and revenue strategy to deliver growth.
• Manage pricing, product, and yield strategies to maximize profitability.
• Build relationships with local authorities and community stakeholders.

Skills

Commercial and revenue growth strategies

Stakeholder management

Strategic mindset

Team leadership

Negotiation skills

Job description

Salary: Competitive salary, bonus, company car/car allowance

Looking for a strategic commercial leadership role where your ideas drive growth and innovation in one of the UK’s leading transport businesses?

We’re looking for a Commercial Director to join the senior leadership team at Stagecoach West. You’ll be the driving force behind all commercial and revenue-generating activity, leading the strategy that grows our business, enhances our customer experience, and delivers sustainable success. This is a unique opportunity to shape the commercial direction of a major operating company, blending hands‑on leadership with strategic influence across the Stagecoach Group.

What you’ll be doing?

• Developing and executing a clear commercial and revenue strategy to deliver both organic and inorganic growth, aligned with Stagecoach’s wider business priorities.
• Setting and managing pricing, product, and yield strategies across routes, fares, multi-operator and multi-modal products, and funded schemes to maximise profitability and customer value.
• Leading the design and delivery of commercial and revenue propositions that drive growth, digital adoption, and long-term customer engagement.
• Acting as the customer champion, inspiring teams to enhance customer satisfaction, loyalty, and brand reputation through insight‑led initiatives.
• Proactively developing new business partnerships and B2B opportunities that generate additional income and strengthen local market presence.
• Building and maintaining strong relationships with local authorities, government, and community stakeholders to influence policy and secure funding or partnership opportunities.
• Leading, developing, and motivating a team of commercial specialists to deliver results through collaboration, innovation, and high performance.
• Working closely with the central Customer Leadership Team to ensure local plans align with Stagecoach’s national strategy.

What we’re looking for?

• Proven experience leading commercial and revenue growth strategies within a customer‑facing, multi‑site business.
• A strong strategic mindset with the ability to translate analysis into actionable business plans.
• Deep understanding of pricing, yield management, and market development principles.
• Demonstrable success in driving both organic growth (through improved products and services) and inorganic growth (through partnerships and new commercial ventures).
• Excellent stakeholder management and negotiation skills, comfortable influencing senior leaders, local authorities, and industry partners.
• Collaborative leadership style, with a track record of building and inspiring high‑performing teams.

Why join Stagecoach?

• A high‑impact role where you’ll directly shape the commercial performance and future direction of a major transport operator.
• Competitive salary and benefits package, including a generous pension, car or car allowance, free travel for you and a companion, and access to retail and leisure discounts.
• Full support from a collaborative senior team and the wider Stagecoach network.
• A supportive, inclusive working environment where your wellbeing matters and your ideas are valued.

Our culture & environment

Stagecoach is proud to be an inclusive employer where everyone is welcome, respected, and supported to thrive. You’ll have access to employee networks, wellbeing resources, and a 24/7 Employee Assistance Programme to support you and your family.

Ready to lead the next chapter of our commercial growth?

Click Apply today to start your Stagecoach journey, we can’t wait to welcome you on board.

Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.

Location: Stagecoach West Head Office 65 London Road Gloucester GL1 3HF