Commercial Delivery Manager

Simply Business; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading insurance technology company in the UK is seeking a Commercial Delivery Manager to lead strategic product initiatives. The role requires strong experience in agile project delivery, excellent stakeholder management skills, and proactive problem-solving abilities. You will work closely with various commercial teams to ensure smooth delivery processes. This position offers a competitive salary and attractive benefits, including flexible working options.

Benefits

Work-life balance

25 days annual leave

Flexible parental leave

Paid sabbatical after five years

Private medical insurance

Health cash plan

Competitive salary

Annual bonus potential

Dedicated learning platform

Counseling access

Pension match up to 5%

Life assurance policy

Salary sacrifice car scheme

Flexible benefits scheme

Qualifications

• Highly experienced in agile project or product delivery with complex products.
• Self-motivated and proactive problem-solver.
• Excellent communicator able to engage with all organization levels.
• Commercially aware with experience in estimating costs and budget.
• Adaptable and accountable with agile practices.

Responsibilities

• Plan and manage end-to-end agile delivery of digital products.
• Build and nurture strong stakeholder relationships.
• Take ownership of ambiguity in delivery processes.
• Monitor and manage evolving demands of commercial roadmaps.
• Champion continuous improvement and best practices.

Skills

Agile project delivery

Strategic product initiatives

Stakeholder management

Problem-solving

Excellent communication

Commercial acumen

Agile qualifications

Education

Recognised Agile or project management qualification

Tools

Jira

Confluence

Trello

Job description

Here’s what you’ll be doing:

As a department within Simply Business, we're responsible for delivering end-to-end, complex initiatives across our portfolio of work in line with SB's strategic objectives. We also focus on continuously simplifying, managing, and guiding quality delivery across the organisation.

As our Commercial Delivery Manager, you’ll be at the forefront of strategic delivery for the Commercial Department. This role is different because you'll be the central point for prioritisation and delivery coordination across the Commercial department. You'll work closely with our Commercial teams (such as Insurance, Product, Partnerships, Data, and Claims) and our technical delivery team to align requirements and ensure visibility and fluidity throughout the delivery pipeline. You’ll act as a major stakeholder in advancing the Commercial delivery Agenda and the overarching Commercial Gameplan.

As our Commercial Delivery Manager, you’ll:

• Plan and manage the end-to-end agile delivery of highly complex, cross‑functional, core-team, and strategic Digital Products and Initiatives, ensuring outcomes are aligned with expected results.
• Build and nurture strong and effective stakeholder relationships, including with key Commercial stakeholders, ensuring they are effectively managed, informed, and included as needed.
• Take ownership of ambiguity in cross-team delivery by pursuing clarity, enabling quick decisions, facilitating trade-offs, and helping to identify options.
• Monitor and manage the evolving demands of the Commercial roadmaps, OKRs, and any OKR dependencies, enabling Commercial to deliver value with pace by removing impediments and minimising disruption.
• Work closely with the GSD Scrum Master to maintain a refined backlog, supporting sprint planning and agility.
• Champion a culture of continuous improvement and best practice to drive team engagement and increase delivery effectiveness.

We’re looking for someone who is:

• Highly experienced in agile project or product delivery and a proven track record of delivering highly complex, cross‑functional, and strategic Products and Initiatives.
• A self‑motivated, action‑oriented, and proactive problem‑solver with a desire to lead teams, who is able to manage ambiguity and simplify complex challenges.
• An excellent communicator who can clearly and effectively engage with all levels of the organisation and is confident in building influential relationships with senior stakeholders.
• Commercially aware, with a focus on driving best business outcomes and demonstrable experience in estimating costs, budget, and capacity management.
• Adaptable and value‑focused, with a strong sense of accountability and a balance of instilling agile practices and mindset alongside hands‑on management of initiatives.
• Knowledgeable in Agile, preferably with a recognised Agile or project management qualification (e.g., APM, PMI‑ACP, Certified Scrum Master) and experience using Atlassian tooling like Jira, Confluence, and Trello.

(We know it's tough, but please try to avoid the confidence gap. You don't have to match all the bullet points above to be considered for this role). We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.

If this sounds like the right role for you, we'd love to see your application!

About Simply Business

We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.

We’re a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. We’re a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment.

Why not check out our advert on YouTube: Simply Business TV advert 2024 : 'Simply the Best'

What are the benefits of working at Simply Business?

We offer a great work‑life balance where every team member has a manageable workload and the flexibility to work hybrid.

On top of the 25 days annual leave (plus bank holidays), we offer leave that suits your needs. Plus the option to buy five more days of holiday with your flexible benefits.

Our flexible parental leave allows you to approach an important time how you want – with six months full pay to the primary caregiver and four weeks full pay if you’re the secondary caregiver.

Our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And as a thank you to our long‑serving employees we offer a two week paid sabbatical after five years of service, then four weeks off after ten years of service.

And our core benefits can put your mind at ease with private medical insurance through BUPA, that covers any pre‑existing condition. And a health cash plan that covers your everyday medical expenses.

We also make sure you’re compensated fairly with a competitive salary based on your experience and the market we’re in. Plus the potential to earn an annual bonus based on performance.

There’s access to the tools to support your personal development with programmes on our dedicated learning platform. As well as support for your mental health with access to counselling.

We’ll match what you put into your pension up to five per cent. And pass on a tax‑free sum that’s four times your basic salary with our life assurance policy, with the option to increase it to ten times through our flexible benefit scheme.

Our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service).

And our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership.

Ready to join us and drive our success as a high‑performing team? Apply today.