Overview
The Commercial Cluster Supply Chain Leader reports to the Senior Director Region International Commercial Supply Chain. The Commercial Cluster Supply Chain Leader is a partner in the supply chain organization, responsible for leading the Commercial Affiliate Supply Chain teams, collaborating with key stakeholders to ensure accuracy of demand planning, replenishment and inventory management for the Commercial team(s) in their area. The Commercial Cluster Supply Chain Leader is also responsible for ensuring that business processes in the Commercial Areas/Affiliates under their responsibility are executed properly. Success factors for this position are business acumen, operational understanding of the business processes and manufacturing environment, strong communication skills including the ability to influence team members, cross-functional colleagues and commercial leadership, and ability to grow talent.
Responsibilities
- Accountable for execution of applicable cluster/affiliate S&OP meetings to drive alignment between key stakeholders around demand management, product supply, and inventory levels; includes development of S&OP process (as needed), promotion of S&OP and its tools cross-functionally, and ensuring consensus forecasts; manage supply escalations appropriately.
- Maintains working knowledge of end-to-end supply chain components including demand management, replenishment, inventory management, promotional planning, logistics operations, and seasonal planning.
- Report out on globally-driven KPIs for their affiliate and develop any additional metrics needed to support the performance of the affiliate.
- Participate in product launch activities including geoexpansion launch calls, ensuring accurate forecasts for launches, and tracking sales vs forecast for initial 6‑12 months post‑launch in order to provide recommendations for inventory strategy shifts.
- Communicate issues back to International Supply Chain Team and key stakeholders to determine methodology for resolution – project, six sigma effort, etc. to promote a culture of continuous improvement.
- Develop, train and coach supply chain professionals; drive engagement and collaboration; complete performance management cycle for all team members.
- Build and maintain effective cross‑functional relationships with business leaders, Global Supply Chain, Manufacturing, Regulatory, Quality, Finance, and other key stakeholders.
Qualifications
- Direct reports: 2.
- Understanding of SAP and other supply chain systems/tools, especially around Demand and Replenishment processes.
- Knowledge of supply chain concepts, tools and business processes.
- Degree in Supply Chain Management (alternatively, CPIM certified or in progress) or applicable experience.
- 3+ years’ experience in the Pharmaceutical, Veterinary or Consumer Goods industry.
- Strong business/financial acumen and analytical/problem‑solving skills.
- Strong communicator; ability to influence broadly.
- UK-based; frequent travel to stores across the UK & Ireland.
Preferred Qualifications
- Demonstrated learning agility.
- Negotiation skills and expertise.
- Experience interfacing with various manufacturing functional groups, such as production, logistics, quality control, quality assurance, and technical services.
- Interpersonal effectiveness – able to understand different viewpoints and resolve issues in a constructive manner; able to operate successfully in an international, multicultural environment.