Company Overview
KSD Support Services Ltd is part of the KSD Group, a leading building maintenance and facilities management provider operating across the UK. The company delivers comprehensive FM services to a portfolio of prestigious clients, including major retail, hospitality, and commercial organisations such as Tesco and Stonegate Group.
Job Purpose
To respond in a prompt and effective manner to carry out installation, maintenance, and repair of gas systems and appliances in residential and commercial properties. You will be Gas Safe registered and have a strong understanding of gas safety regulations and industry best practices.
Key Responsibilities
Technical Duties
- Installation
- Install, test, and commission domestic and commercial gas appliances (e.g. boilers, heaters, cookers)
- Install associated pipework, controls, and ventilation systems.
- Maintenance and Repair
- Conduct planned preventative maintenance (PPM) and reactive maintenance on gas systems and appliances.
- Diagnose and repair faults on gas systems including boilers, radiators, hot water systems, and commercial plant rooms.
- Carry out routine servicing in line with manufacturer specifications and industry standards.
Customer Service
- Liaise professionally with customers and clients, providing clear communication regarding job progress, issues, and outcomes.
- Maintain a clean and safe working environment in clients homes or business premises.
Health, Safety & Compliance
- Adhere to all health and safety regulations, company policies, and industry standards at all times.
- Complete risk assessments and method statements where required.
Personal Specification
Essential Requirements
- Valid Gas Safe Registration (with relevant categories for both domestic and commercial work)
- Relevant ACS qualifications such as: CCN1, CENWAT, CPA1, or CODNCO1
- Proven experience in both domestic and commercial environments
- Full Clean UK Driving License
- Strong fault-finding and problem-solving skills.
Desirable Requirements
- NVQ Level 2 or 3 in Plumbing and Heating or equivalent
- Knowledge of Building Regulations and British Standards
- Experience with controls and Building Management Systems (BMS).
Personal Attributes
- Self-motivated with the ability to work independently or as part of a team
- Have a positive 'can do' attitude
- Strong communication and interpersonal skills
- Professional appearance and attitude
- Good organisational and time management skills.
Terms and Conditions of Employment
Working Hours
45 hours per week, you must be flexible with working days/hours, working away, early starts, late finishes and some weekend work.
Renumeration & Benefits
Salary & Allowances
- Annual salary: £40,000 - £52,000 (dependent on experience)
- Regular overtime opportunities available.
Company Benefits
- Fully equipped company van for business use
- Fuel card provided
- Trade cards
- Company mobile phone
- Full uniform and PPE kit supplied
- Comprehensive training and professional development programmes
- Support for further qualifications and professional certifications
- Clear career progression opportunities
- 20 days annual leave, plus bank holidays
- Workplace pension contributions 3% employer, 5% employee
KSD Support Services Ltd is an equal opportunities employer committed to diversity and inclusion in the workplace.