Commercial and CX Graduate Associate

S&P Global, Inc.; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Health & Wellness

Flexible downtime

Continuous learning

Retirement planning

Family perks

Discounts & perks

Job summary

S&P Global Energy is offering a Commercial and CX Graduate Associate program in London. The 5-week onboarding in our London office leads into a 3-month rotation with the EMEA Customer Success Team, building knowledge of energy markets and our data products.

As you progress, you will support sales, customer success and marketing functions, complete certifications, and present topics to senior management while learning to use S&P Global Energy-Platts, CERA, Horizons, Excel add-ins and CRM systems

Qualifications

• BSc or BA degree, or equivalent.
• Fluent English is required.
• Proficiency in additional languages (French, Italian, Spanish, or Portuguese) is desirable.
• Strong presentation and communication skills; ability to present to large groups.

Responsibilities

• Help clients understand how to navigate and extract data from the S&P Global Energy product range.
• Liaise with content, commercial and technical teams to address client queries and ensure data quality.
• Proactively reach out to clients for training (face-to-face/virtual) as you progress.
• Conduct research on energy and commodity market issues and present findings to colleagues.
• Support sales teams with research and proposals.
• Build account overviews and plans to support strategic sales teams.
• Design data-driven models and templates for clients.
• Create marketing materials for commercial initiatives and future graduate cohorts.

Skills

English fluency

Presentation skills

Communication skills

Excel proficiency

MS Office

Education

Bachelor's degree

Tools

S&P Global Energy-Platts

CERA

Horizons

CRM systems

Job description

About the Role

Grade Level (for internal use): 09 Role: Commercial and CX Graduate Associate The Location: London The S&P Global Energy Commercial and CX Graduate Program journey begins with an intensive 5-week onboarding in our London office. The 3-months thereafter will be part of the EMEA Customer Success Team, focusing on building a foundational knowledge of the commodity markets, developing essential business-related skills while learning about various S&P Global Energy data, research and analytical products. With Customer Success, you would be a primary contact for clients, providing solutions to their requests in a timely, professional and courteous manner and providing training on S&P Global Energy products through virtual and onsite visits. The program will consist of rotations to customer success, sales, channel management and marketing functions. This will enable each graduate to gain a holistic perspective of the business. Combined with on-the-job learning, graduates must complete and pass certification milestones along with a rigorous evaluation process that will test and stretch their skills and capabilities. As you progress though the program, you will have the opportunity to support the sales team and ultimately generate additional revenue that helps to grow our business You will be offered the opportunity to assist S&P Global Energy in achieving its mission of being one of the leading providers of the highest quality price assessments and analytical information to the world’s financial and commodity markets. Our real-time news, pricing and analytical services help markets operate with transparency and efficiency worldwide. As the principal provider of commodity price assessment and information to more than 10,000 customers in 150 countries and with 20 offices spanning five continents, you will form part of a truly globally diverse workforce. You will be part of a rapidly growing organization with an exceptional corporate culture. Our data, analytics, and research help our customers make informed, smarter business decisions and investments. We are looking for high achievers from a diverse pool of current undergraduates or recent graduates who are passionate about the energy and commodities markets and want to develop their career in a dynamic, high performing and multicultural commercial team. You will be someone who can quickly work out how to make things happen through intellectual curiosity, creativity, exceptional learning agility and problem solving skills as well as effective networking and collaboration skills. Additionally, proficiency in Generative AI technologies and the ability to leverage these tools for innovative solutions will be highly valued.

What’s in it for you

You will join as a member of a cohort of Commercial and CX Associates. Here, you will be introduced to world-class experts in various commodities including former chief economists, traders and risk managers. They will give presentations about how commodity markets work and provide insightful perspectives on global economic, political, technological and legal issues linked to their specializations. You will also be enrolled in an e-learning curriculum, providing foundational knowledge about the technical aspects of various commodities and market. Within weeks you will have the opportunity to present topics to senior management and to get constructive feedback on your progress. Throughout the program you will learn how to use tools including S&P Global Energy-Platts, CERA and HORIZON products, Excel add-ins and CRM systems. You will get the opportunity to work with a broad range of clients including governments, investment banks, commodity trading houses, major oil and gas companies, hedge funds and industry and get to be part of a large energetic and international team with fantastic opportunities for growth.

Career Paths After the 18‑Month Initial Phase

• Regional Sales Specialist
• Sales
• Customer Success

Responsibilities

• Help clients understand how to navigate and extract useful data from the S&P Global Energy product range.
• Liaise with the content, commercial and technical teams to address any client queries and ensure our data is maintained to the highest standards.
• Proactively reaching out to clients for face‑to‑face/virtual training (this will apply towards the later stages of development once fully fluent and certified on the product range).
• Conduct research about important issues at the forefront of energy and commodity markets and present this to colleagues.
• Support sales teams with research and proposals.
• Build account overviews and plans to support strategic sales teams.
• Design data‑driven models and templates for clients.
• Create marketing materials for commercial culture initiatives and future graduate cohorts.
• Getting involved in special project initiatives where determined necessary by management.

Requirements

• Ability to join a class of new hires in late February 2027
• BSc or BA degree, or equivalent.
• Fluent command of English is a prerequisite.
• Proficiency in additional languages is highly desirable, particularly French, Italian, Spanish, or Portuguese.
• Strong presentation and communication skills.
• You must have good telephone manners and be comfortable presenting to large groups both in person and remotely.
• Familiarity with or strong interest in learning about financial and commodity markets.
• Good PC skills including the Microsoft Office product range.
• Well versed in Excel.
• Ability to effectively multi‑task and work independently.
• Willingness to learn and take on a wide variety of tasks.

About S&P Global Energy

At S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long‑term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration. S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world‑leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at www.spglobal.com/energy.

What’s In It For You?

Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values

• Integrity
• Discovery
• Partnership

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best‑in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:[e-mail] your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal