Commercial and Contracts Manager

NHS; City Of London; On-site; GBP 72,000 - 84,000; Full time

Job summary

A national health service in London is looking for a Commercial and Contracts Manager to oversee and optimize the management of digital and data service contracts. The position demands extensive contract management experience and skills in stakeholder engagement and negotiation, offering a salary in the range of £72,921 to £83,362 annually. This role includes flexible working options and comprehensive induction training.

Benefits

Car lease scheme

Flexible working options

Training and development support

Qualifications

• Proven experience in complex stakeholder management and engagement.
• Experience in budgetary responsibilities including budget setting.
• Experience of presenting complex information to key stakeholders.

Responsibilities

• Administer digital and data service contracts for value optimization.
• Lead contract negotiation, compliance, and monitoring.
• Build relationships with internal and external partners for governance.

Skills

Excellent presentation and communication skills

Understanding of contractual arrangements

Stakeholder management

Education

Degree or equivalent experience

MCIPS and/or IACCM accreditation

Job description

CLCH is in the process of transitioning to a new Service Integration and Management (SIAM) model of digital and data service delivery. Under this future model, the majority of digital and data services will be provided by several external service tower providers under significant multi-year contracts, which are due to commence in mid-2025.

The Commercial and Contracts Manager is a new and critical role created to ensure that the Trust obtains excellent value from these contracts, both at the point they go live and as they evolve to meet the Trust's changing needs over time. This role supports our values of Accountability, Inclusion, Compassion and Empowerment, ensuring that commercial decisions promote fairness, transparency and high-quality outcomes for the organisation and the communities we serve.

The post holder must have extensive commercial and contract management experience to administer commercially detailed digital and data service contracts. This includes strategic planning, change control, negotiation, financial and budget management, contract monitoring and management, compliance, dispute resolution and an understanding of public sector frameworks.

Main duties of the job

• Administer commercially detailed digital and data service contracts, ensuring that the Trust obtains excellent value from multi-year SIAM tower contracts.
• Lead on strategic planning, change control, contract negotiation, financial and budget management, contract monitoring, reporting, compliance and dispute resolution.
• Apply in-depth knowledge of public sector frameworks when managing and developing contracts.
• Work closely with the Service Assurance Lead, SIAM tower suppliers and Trust partners to support joined-up delivery of digital and data services.
• Communicate clearly and confidently with senior Trust colleagues, including those without commercial backgrounds, ensuring mutual understanding of contract risks, benefits, and options.
• Manage and support the Commercial and Contracts Assistant.
• Contribute to the design, development, and tendering of contracted services, working in partnership with Senior Finance Managers, Service Development teams, and PMO colleagues.
• Draft NHS clinical and non-clinical contracts and variations with accuracy and attention to detail.
• Build and maintain positive working relationships with internal and external partners to ensure collaborative and transparent contract governance.
• Communicate detailed and complex information with tact, diplomacy, persuasion, and strong interpersonal skills, including delivering presentations to a wide range of audiences.

About us

Just as we care about our patients' well-being, we care about yours!

We can offer you:

• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Car lease scheme (only available for Band 5 and up)
• Flexible working options
• Training, support and development in your career

To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Education / Qualification

• Degree or equivalent experience, and/or a post-graduate qualification in relevant subject matter, such as IT, commercial, procurement, legal, financial
• MCIPS and/or IACCM accreditation, or evidence of equivalent level of experience in contract management and procurement

Experience

• Experience in complex stakeholder management and engagement within, and across, organisations, including effective commination up to Board level
• Experience of presenting complex and sensitive information to key stakeholders and groups
• Experience of budgetary responsible, including budget setting with evidence of working know

Skills & Knowledge

• Excellent presentation and communication skills - ability to engage with all levels of staff and contribute in meetings
• Must build a detailed understanding of the various contractual arrangements in place with the SIAM tower suppliers, ledge of financial processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£72,921 to £83,362 a year, inclusive of HCAS