Commercial Analyst

Universal Music Group; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Universal Music Group is seeking a data-focused analyst to join our Commercial Services team in the UK. The role focuses on revenue operations, reporting, and stakeholder insights, handling large-scale data from global platforms and label revenue reconciliation for major artists.

You will build dashboards, monitor commercial performance, investigate data issues, and provide clear, actionable commentary to diverse stakeholders across the organization.

Qualifications

• Degree or equivalent experience in a relevant field (business, finance, data, etc.).
• Strong analytical skills with high attention to detail and a problem-solving mindset.
• Experience with SQL, BigQuery, Python, Excel, and/or similar tools.
• Strong automation skills using SQL + Python and related cloud platforms.
• Experience in reporting, analytics, or commercial/finance operations.
• Ability to manage multiple workstreams and deadlines.
• Strong communication skills, with the ability to turn data into clear insights.

Responsibilities

• Analyse revenue, user, and market trends, identifying anomalies and key drivers.
• Own and manage label revenue recharge processes, including validation, market follow-ups, and issue resolution leveraging automation techniques.
• Support deal-specific recharge and rebill activity, applying knowledge of distribution agreements.
• Build dashboards, data visualisations and reporting tools for monitoring commercial and operational performance.
• Investigate data issues and explain performance changes clearly to stakeholders.
• Deliver ad-hoc analysis and stakeholder-ready outputs with clear commentary and insight.

Skills

SQL

BigQuery

Python

Excel

Data analysis

Education

Degree in business, finance, data, etc.

Tools

Tableau

Power BI

Job description

Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email [e-mail]

The A Side: A Day in The Life

The successful candidate will join a team delivering commercial analysis and operational support across UMG’s global business. This role combines structured process ownership with analytical responsibilities, supporting revenue operations, reporting, and stakeholder insights.

You will work with large-scale datasets from leading global technology platforms, alongside label revenue reconciliation for major artists including K-pop acts such as BTS and Stray Kids. The role involves delivering bespoke analysis for a wide range of stakeholders and building reporting tools (e.g., dashboards) to track performance, identify anomalies, and explain changes in revenue, user behaviour, and market trends.

In addition, you will support deal-specific recharge and rebill activities, requiring a self-motivated, detail-oriented problem solver who can collaborate with colleagues across UMG’s global network to resolve time-sensitive queries. The ideal candidate is a self-starter with strong intuition, capable of working independently and taking ownership without the need for close supervision.

The role includes regular stakeholder interaction, translating complex analysis into clear, concise commercial insights, and supporting both recurring processes and ad hoc requests in a fast-paced environment.

The B Side: Skills & Experience

• Analyse revenue, user, and market trends, identifying anomalies and key drivers
• Own and manage label revenue recharge processes, including validation, market follow-ups, and issue resolution leveraging automation techniques
• Support deal-specific recharge and rebill activity, applying knowledge of distribution agreements
• Build dashboards, data visualisations and reporting tools for monitoring commercial and operational performance
• Investigate data issues and explain performance changes clearly to stakeholders
• Deliver ad-hoc analysis and stakeholder-ready outputs with clear commentary and insight
• Communicate effectively, simplifying complex data for non-technical audiences

Person Specification

Necessary

• Degree or equivalent experience in a relevant field (business, finance, data, etc.)
• Strong analytical skills with high attention to detail and a problem-solving mindset
• Experience with SQL, BigQuery, Python, Excel, and/or similar tools
• Strong automation skills using SQL + Python and related cloud platforms
• Experience in reporting, analytics, or commercial/finance operations
• Ability to manage multiple workstreams and deadlines
• Strong communication skills, with the ability to turn data into clear insights

Desirable

• Experience with dashboarding/BI tools
• Familiarity with data pipelines and reporting structures
• Experience producing presentation-ready analysis and materials
• Exposure to music, media, or entertainment industry data

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder’s specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

Job Category:

Commercial Services