Commercial Administrator

Solax Power UK; Worcester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading fresh produce business in the UK is seeking a dedicated Commercial Administrator to support the Commercial team. The role involves managing customer orders, maintaining strong communications, and performing administrative tasks. The ideal candidate should possess strong IT skills and previous administrative experience, along with a proactive attitude. This permanent office-based position starts at 7:00 AM and offers opportunities for progression and development within a supportive team environment.

Qualifications

• Previous administrative experience.
• Reliable and keen to progress within the role.
• Ability to adapt to changing priorities.

Responsibilities

• Answer phones promptly and process early customer orders.
• Manage customer orders accurately in the system.
• Communicate effectively with customers and teams.
• Support order tracking, invoicing, and reporting.
• Maintain sales reports and assist with admin tasks.
• Build relationships with customers and departments.
• Potential involvement in Kantar data analysis.

Skills

Strong IT skills (Excel, email, order processing systems)

Excellent telephone manner

Strong communication skills

Ability to learn quickly

Proactive attitude

Job description

Commercial Administrator

A leading fresh produce business supplying major retailers and food service customers across the UK. Known for quality, reliability, and sustainable practices, the company combines traditional expertise with modern innovation to deliver exceptional products year-round.

Role Overview

The purpose of your role will be to provide essential support to the Commercial team, ensuring smooth and accurate processing of customer orders and maintaining strong relationships with clients. You will handle early morning calls, process orders, and assist with reporting and general administration.

Key Responsibilities

• Answer phones promptly in the morning and process early customer orders.
• Accurately input and manage customer orders in the system.
• Communicate effectively with customers and internal teams via phone and email.
• Support the commercial team with order tracking, invoicing, and reporting.
• Maintain internal documents such as weekly sales reports.
• Assist with general administrative tasks and provide guidance on product availability.
• Build strong relationships with customers and internal departments.
• Potential future involvement with Kantar data analysis.

About You

• Strong IT skills (Excel, email, order processing systems).
• Excellent telephone manner and communication skills.
• Previous administrative experience.
• Ability to learn quickly and adapt to changing priorities.
• Reliable, proactive, and keen to progress within the role.

Details

The Commercial Administrator role is a permanent position with full training provided. Working hours are office-based, starting at 7:00 AM and finishing between 4:00 PM and 5:00 PM. The role offers scope for progression, a supportive team environment, and opportunities for development.

Alternate titles

Sales Administrator | Customer Service Administrator | Commercial Support | Order Processing Administrator | Office Administrator