Commercial Account Manager

Yolk Recruitment; Wales; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-regarded insurance brokerage in the UK is seeking a Commercial Account Handler to join their growing team. In this role, you will support the delivery of high-quality service to commercial clients, ensuring compliance and driving client satisfaction. Ideal for someone looking to advance their insurance career, the company offers comprehensive training, benefits like 25 days annual leave, and support for professional qualifications. Join a collaborative environment focused on client relationships and professional development.

Benefits

25 days annual leave

Healthcare Cash Plan

Fully funded professional qualifications

Gym membership discounts

Cycle to work scheme

Employee Assistance Programme

Qualifications

• Experience within commercial insurance preferred but willingness to learn is essential.
• Ability to manage documentation accurately.
• Strong desire to develop a career in the insurance sector.

Responsibilities

• Build and maintain relationships with commercial clients.
• Review and prepare client documentation for quoting.
• Support Commercial Account Executives for high renewal retention.
• Ensure compliance with FCA and internal standards.
• Process and maintain accurate client data.

Skills

Strong attention to detail

Confidence building relationships

Proactive and adaptable approach

Efficient data processing

Job description

Yolk Recruitment is pleased to be supporting a highly regarded insurance brokerage with the recruitment of a Commercial Account Handler to join their growing Commercial team. This opportunity arises due to sustained business growth and offers the chance to join a people-focused organisation known for its collaborative culture, strong client relationships, and commitment to professional development.

The Role

As a Commercial Account Handler, you will play a key role in supporting the delivery of a high-quality service to a diverse portfolio of commercial clients. Working closely with the Branch Manager and Commercial Account Executives, you will help drive retention, compliance, and client satisfaction.

• Building and maintaining strong relationships with new and existing commercial clients
• Reviewing and preparing client documentation to ensure accuracy and completeness for the quoting process
• Supporting Commercial Account Executives to achieve high renewal retention levels
• Ensuring all activity meets FCA and internal compliance standards
• Processing and maintaining accurate client data across internal systems
• Delivering consistently high levels of customer service

About You

• Strong attention to detail and the ability to manage documentation accurately
• Confidence building relationships with clients, insurers, and internal stakeholders
• Experience within commercial insurance, or a strong desire to develop your career in this area
• A proactive and adaptable approach, with a willingness to learn
• The ability to process data efficiently and accurately to support informed decision‑making

This role would suit someone looking to progress their career as a Commercial Account Handler, with full support provided toward professional development and insurance qualifications.

Rewards & Benefits

• 25 days annual leave, increasing to 27 days with length of service (plus bank holidays)
• Healthcare Cash Plan with access to 17 fully funded benefits
• Excellent training and development programmes with clear progression routes
• Fully funded CII professional qualifications
• Enhanced maternity and paternity policies
• Cycle to work scheme
• Gym membership discounts across the UK
• Discounts on a wide range of insurance and health products
• High street retailer discounts via a reward and recognition platform
• Employee Assistance Programme (EAP)
• Additional benefits will be discussed during the recruitment process