Commercial Account Handler - Remote

Cavendish Maine; Remote; GBP 38,000 - 45,000; Full time

Job summary

A respected independent commercial brokerage is seeking a remote Commercial Account Handler to join their teams. The ideal candidate should have prior experience in commercial insurance and excellent communication skills to handle a diverse client base. You will support the Account Executive with portfolio management and ensure high-quality service. The position offers a salary up to £45k, market-leading benefits, and opportunities for career development.

Benefits

Market leading benefits package

31 days holiday (+ bank holidays)

Excellent opportunity for career development

Qualifications

• Must have previous account handling experience in commercial insurance.
• Excellent communication, decision making, and problem-solving skills.
• Ability to work under pressure and manage large amounts of information.

Responsibilities

• Provide support to Account Executive with client portfolio management.
• Deliver high-quality service to clients and handle queries.
• Ensure accuracy of all documentation for insurance programmes.

Skills

Account handling experience

Communication skills

Decision making skills

Problem-solving skills

Relationship building skills

Commercial awareness

Influencing skills

Negotiation skills

Tools

Acturis

Job description

A highly regarded independent Commercial Broker are currently looking to add home based (remote) Commercial Account Handlers to both their new business and their Renewals teams. They seek driven and motivated professionals with previous commercial insurance experience to support the needs of a diverse and interesting group of clients.

The Account Handler will provide support to the Account Executive with running of the client portfolio, including setting up all appropriate actions required for contract renewal.

The Account Handler is the first point of contact for all external queries and issues and will require the skills and knowledge to meet client expectations.

This is a remote position with occasional visits to the office.

About the role :

• To deliver high quality and efficient service to clients.
• Working closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers.
• Customers will range in size and shape, from smaller clients up to large corporate sized risks
• Ensure all documentation associated with placing, amending, or renewing clients’ insurance programmes is completed in a reasonable timescale and is accurate.
• Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction.

Key skills / experience required :

• Must have previous account handling experience gained within a commercial insurance environment and have relevant insurance technical knowledge.
• Good communication, decision making and problem-solving skills.
• Excellent relationship building skills.
• Previous experience working with Acturis
• The ability to work under pressure and assimilate large quantities of information quickly
• Influencing and negotiation skills
• Commercial awareness
• An eagerness to progress with your CII qualifications would be supported, but is not essential

Salary / Benefits Information :

• Salary to £45k
• Remote / home based
• Market leading benefits package
• 31 days holiday (+ bank holidays)
• Excellent opportunity for career development and progression

Contact :

David Harries

Reference :

DH / 86860

Candidate care :

By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.

If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.

Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.

In the meantime, we would like to thank you for your interest in Cavendish Maine.