Commercial Account Handler (Existing Business)

Reset Recruitment Ltd; England; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

A recruitment agency seeks a Commercial Account Handler in Hove. This role involves managing a portfolio of existing clients, ensuring strong retention and handling policy renewals. Ideal candidates will have brokerage experience, preferably in commercial insurance, and a commitment to exceptional client service. The position offers a competitive salary with bonus and benefits, alongside opportunities for career development.

Benefits

Fully funded CII qualifications

Genuine career development opportunities

Great benefits package

Qualifications

• Ideally have prior brokerage experience, preferably in commercial insurance.
• Willing to transition from personal lines to commercial insurance.

Responsibilities

• Manage your own portfolio of existing clients, delivering exceptional service.
• Handle renewals for policies, maintaining a retention rate over 90%.
• Manage aspects of the existing book, including MTAs, MTCs, claims.

Skills

Brokerage experience

Customer service skills

Commercial insurance knowledge

Education

CII qualifications

Job description

Commercial Account Handler (Existing Business)

Salary : £28k - £34k DOE + Bonus and Great benefit package.

Location : Hove (hybrid working after successful completion of probationary period – 6 months – day per week)

Hours : Mon‑Fri 9am – 5pm

Regular public transport links and off‑street parking available.

An exciting opportunity has arisen to join my client’s Commercial Renewals Team as a professional and enthusiastic Commercial Insurance Account Handler based in their Hove office.

This is an excellent chance to join a progressive and supportive brokerage that offers great training, fully funded CII qualifications, and genuine opportunities for career development within a company that truly values its employees.

You will ideally have prior brokerage experience—preferably within commercial insurance but if you are currently handling personal lines and looking to make the move into commercial, this could be the perfect next step.

Key Responsibilities :

• Manage your own portfolio of existing clients, delivering exceptional service to ensure strong retention and growth.
• Handle renewals for policies, maintaining a retention rate of over 90%.
• Manage all aspects of the existing book, including MTAs, MTCs, claims, and additional covers such as Excess Layer and D&O.